|
|
Business Menu Planning-Satisfy Your Customers, Don't Stuff Them!
As you take a closer look at what you offer on your
Be careful what you have on your business "menu" because someone might just want it!
I remember when hair salons offered very basic services. They cut hair, styled hair, permed hair and...
Don't Go For Broke
In the last six months of 2001 many businesses took a direct hit that rocked the foundation of their financial business security. Different mentalities have emerged in reaction to the shift in economy from "go for broke" to "just give up." ...
Get Those Press Releases Out -- They're Waiting For You!
Learn these simple principles and take advantage of the promotional opportunities press releases provide. (They're FREE, too.)
Don’t ignore press releases because you're intimidated. Keep these things in mind and you can submit with reasonable...
How To Divorce Like You Are Buying A TV
The facts are that 75% of all US and 50% of all Canadian marriages end in divorce. Divorce is rated number two on the scale of the most life altering stressors. During this difficult time you have to deal with everything thrown at you, all at once....
Understanding Your Insurance Claim
If you are involved in an accident it is important that you know the proper procedure for filing an insurance claim. You will most likely need to deal with one or more adjusters who will determine the insurance salvage. Follow these simple tips to...
|
|
|
|
|
|
|
|
Do Yourself A Favor: Provide Outstanding Customer Service!
Your customers are your business. Without them, life would be very difficult. The best way to keep your customers, and get new ones, is to provide outstanding customer service.
Any contact with a customer provides fertile ground for giving great customer service. On the phone, try smiling when you talk; the smile can be heard on the other end. When meeting a customer in person, shake hands, touch a shoulder or an elbow lightly, and smile with your heart. In written correspondence, use words and phrases that portray a picture of openness and friendliness.
Providing memorable customer service is a great way to keep your name in front of your customers, create an interest to prospects, and be remembered by those who are recipients of your customer service.
Here are some of the ways that you can provide excellent customer service:
- Promptly return phone calls.
- Go the extra mile; give a little extra, for free.
- Send small, inexpensive (but not cheap or tacky) gifts to new clients.
- Keep in constant contact.
- Remember customers on major holidays with a card or postcard.
- Ask, "Is there anything else I can help you with?", and mean it.
- Chat with your customers about their interests.
- Offer to link back to their websites, or place an article of theirs on your site.
- Refer them to others who need what they offer. Always say, 'Thank you!"
- Call or email just to say hi.
- Tell them how much you enjoy working with them - often.
- Provide freebies occasionally - articles, pens, notepads, etc.
- Remember birthdays.
- Be creative and
unique.
- Show them easier, more efficient, or faster ways to do things.
I know that whether or not I hear back from a customer, they will appreciate and remember me. They are more likely to tell others about my business because I have honored who they are and what they need. Creating wonderful business partnerships not only generates more business, but also gives you a widening circle of valuable friendships.
Outstanding customer services is as much about you as it is about your customer. It shows what kind of a business person you are and demonstrates what is important to you. Customer service is a function of the heart, a simple matter of expressing your feelings and sense of gratitude for your customers. How you do this can enhance or hurt your business. Acknowledge those who have chosen to work with you and you will be advertising your business in the best possible light. Ignore your customers and you run the risk of limiting repeat business with them. Simply treat your customers the way you like to be treated.
About The Author
Rita Ballard, GVA, C.Ht. is a virtual assistant and the owner of Healer's Helper, a virtual assistance business providing administrative support services to healthcare professionals. Rita has an 18-year background in the healthcare industry, is a therapeutic touch practitioner, and has been a licensed hypnotherapist since 1997. For more information, please visit www.ritaballard.com or www.healershelper.com. Email to Info@healershelper.com or call 877-716-4880.
|
|
|
|
|
Compare Cell Phones & Service - Cingular, Sprint, T-Mobile ... |
Research, compare, and buy cellular phones and services. |
www.letstalk.com |
  |
Free T-Mobile Cell Phones and Other Wireless Deals |
Save on T-Mobile cell phones and plans. Compare deals to TMobile.com. 1-year T-Mobile plans available with popular phones. Or pick another wireless carrier. |
www.a1wireless.com |
  |
mobilecellphone.com |
www.mobilecellphone.com/ - 2k - Cached - Similar pages |
|
  |
Mobile Cell Phone Rental in Japan :: RentafoneJapan |
This page contains information on mobile cell phone rental in Japan and Korea - Japanese, Korea, and International GSM mobile cellular phone and mobile ... |
www.japanvisitor.com |
  |
Communications - Mobile-Cell-Phone Ezine Articles |
EzineArticles.com allows ezine or email list publishers to upload or download free expert content that can be used within email newsletters or websites. |
ezinearticles.com |
  |
Cell Phones and Service from Virgin Mobile |
Cellular Phones and Service from Virgin Mobile. Ringtones & downloads for your mobile phones, as well as cell phone accessories, prepaid cell phones, ... |
www.virginmobileusa.com |
  |
Mobile / Cell Phone Is Linked To Cancer, you need protection from ... |
Test your exposure levels to mobile / cell phone radiation and check if it's safe to carry a mobile phone! |
www.radar3.com |
  |
Repair4MobilePhone: Do-It-Yourself Mobile (Cellular) Phone ... |
Repair4MobilePhone: Do-It-Yourself Mobile (Cell) Phone Upgrading, Modding and Repairing · site map · search · Mobile (Cell) Phones | IrDA | BlueTooth ... |
repair4mobilephone.org |
  |
YouTube - New Apple iChat Mobile Cell phone |
New Apple iChat Mobile Cell phone 00:25. From: foxymcfox Views: 90457. << Now Playing ... New Apple iChat Mobile Cell phone *FAKE* 00:33. From: foxymcfox ... |
www.youtube.com |
  |
YouTube - New Apple iChat Mobile Cell phone *FAKE* |
... turned off or an old version of Macromedia's Flash Player. Get the latest flash player. This is a video response to New Apple iChat Mobile Cell phone ... |
www.youtube.com |
  |
Java Mobile Cell Phone Games - A220 Mission 1 |
An arcade style shoot em up game , Java Midlet for your Mobile / Cell Phone. Fly through mountains and cave systems eliminating multiple enemies before ... |
www.jpowered.com |
  |
Java Mobile Cell Phone Games - Alien War |
Alien War is an arcade style game , Java Midlet for your Mobile / Cell Phone. JPowered is a leading provider of Java Mobile Cell Phone Games. |
www.jpowered.com |
  |
Communications - Mobile Cell Phone |
Mobile Cell Phone Tips. Broadband-Internet, GPS, Mobile-Cell-Phone, Telecommunications, Satellite-TV, Satellite-Radio, VOIP, Video-Conferencing » View ... |
communications.smartads.info |
  |
Free mobile, cell phone and text news alerts - Philadelphia ... |
Set up free mobile, cell phone alerts to stay connected with the news. Receive text message alerts when news happens on the WCAU Philadelphia, PA website. |
www.nbc10.com |
  |
Buying a Virgin Mobile Cell Phone? Want $10 free airtime? |
I have some Kickback codes that I will e-mail you if you want that will give you $10 Extra in airtime when you activate your Virgin Mobile Cell phone. ... |
www.topix.net |
  |
Skype from Mobile Cell Phone |
Skype from Mobile Cell Phone,cell phone,cellular,mobile phone,skype,Skype as we already know is one of the most popular VoIP applications. |
blog.tmcnet.com |
  |
Yahoo! Answers - can you use a t-mobile cell phone with verizon ... |
3 answers - i want to get a t-mobile phone and use m verizon sim card. is that possible? if not can i use the t-mobile phone with a verizon plan? |
answers.yahoo.com |
  |
Compare Prices on Samsung X210 Mobile Cell Phone - ShopFerret ... |
Use ShopFerret to find the best stores and lowest prices for the Samsung X210 Mobile Cell Phone. |
www.shopferret.com.au |
  |
eBay: Custom Mobile Cell Phone Pay Per Click Website +Adsense ... |
Find Custom Mobile Cell Phone Pay Per Click Website +Adsense in the Business Industrial , Other Industries , Websites Businesses for Sale , Internet ... |
cgi.ebay.com |
  |
Tmobile |
Review Cell Phone: pad Samsung Trace T519 T-Mobile Cell Phone ... Paper Thin T-Mobile Cell Phone with 1.3 meagpizel camera and MP3 Player. ... |
www.1800mobiles.com |
  |
|