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10 Tips to Grow Your Business Plain & Simple
“Try not to become a man of success but rather to become a man of value.” Albert Einstein
Recently I heard a statistic that the majority of businesses operate at 60% of their potential. While I was unable to obtain the source of that...
Coca-Cola - A Value Stock?
There has been much talk lately about Coca-Cola and its potential as a value stock – as it now spots a dividend yield of 2.6% (which is the highest dividend yield since the late 1980s) and a P/E or less than 21 – right at the bottom of its...
COFFEE AND A TIP
COFFEE AND A TIP One of the challenges of multi-career marriages is allotting time for the family and for each other. Some years ago, Sherry and I began to realize this and decided to take steps to insure “our time” every day. So, we began going to...
Getting Motivated to Get Organized
"Motivation is what gets you started. Habit is what keeps you going." --Jim Rohn When I get calls from prospective clients who say they want to get organized, I often ask, "What's motivating you to get organized at this time, and what will be...
Ten Motivational Triggers That Make People Buy
1. People want to make more money. They maywant to start their own business, get a higher payingjob or invest in the stock market. This will makethem feel successful.
2. People want to save money. They may want toinvest for the future...
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Nine Steps to Delegating Effectively as a Business Owner
If you’re a business owner, you can’t possibly handle all of your company's work directly. That’s why effective delegating is one of the most vital skills you can possess. In fact, it’s absolutely crucial to your success.
Consider these words by steel tycoon Andrew Carnegie: "The secret of success is not in doing your own work, but in recognizing the right man to do it."
So what exactly is delegating? It’s simply the act of entrusting an activity to another person. More specifically, delegation is the downward transfer of formal authority from superior to subordinate. You empower an employee or subcontractor to act for you, while you remain accountable for the outcome.
Effective delegation involves the following process: working with an employee or subcontractor to establish goals, granting them sufficient authority and responsibility to accomplish the goals, often giving them the freedom to decide how the goals will be achieved, being available as a resource to help them with the assignment, and evaluating and rewarding their performance.
Benefits of Delegating
If you’re a new business owner, delegation can be a major challenge because you might be apprehensive about giving up control or lack confidence in others’ abilities. But effective delegating offers a variety of benefits. It will free up some of your time, enhance your leadership skills, plus help employees and subcontractors expand their capabilities — all of which will benefit your company overall.
Nine Steps to Effective Delegating
To help you delegate more effectively, here are some suggestions from Thomas R. Horton, the author of Delegation and Team Building: No Solo Acts Please, and other experts:
1. Decide what tasks need to be delegated. Delegate any task — from administrative to technical — that someone else can perform better. Hand off jobs you dislike the most, that are least critical to the performance of your job or that will provide valuable experience for subcontractors. But never delegate any task that would violate someone else’s privacy.
2. Choose the right person for the job. Assess the skills and capabilities of subcontractors and assign the task to the most appropriate person. Be sure to delegate the entire task because this gives the subcontractor added responsibility and increases their motivation.
3. Define the scope of the work and set expectations. Give detailed explanations for what the job
involves; including all key points. Provide information on what, why, when, who, where and how and clearly specify your preferred results. Write this information down.
4. Set deadlines. Subcontractors will usually feel more responsible for a task when they’re held accountable. With no deadline, people tend to procrastinate and lose motivation. So help set reasonable deadlines.
5. Identify methods for follow-up. Work with your subcontractors to set a time for review of performance, such as a meeting to check progress or a phone call to see if they have any questions. The follow-up should be mutually determined at the start. This way, subcontractors know you are not trying to micromanage, but instead are trying to determine how work is progressing.
6. Train subcontractors, if necessary. Make sure subcontractors know how to do the assignment. If they don’t, provide the necessary training. The initial training may take more time than doing it yourself. But it will benefit you and them in the long run.
7. Delegate responsibility and authority — not methods. As a leader, you need to grant your subcontractors the responsibility to make everyday decisions. Have trust in them and try to give them the freedom to work without you looking over their shoulders. Also, let subcontractors complete tasks in the manner they choose, as long as the results are what you have specified. Otherwise, they might feel unmotivated and powerless if they have no room to think creatively and act as they see best.
8. Evaluate performance. After the assignment has been completed, evaluate results, not methods. Evaluate the task based on the expectations and standards set when it was delegated. If certain aspects were left out when you initially defined the job, don’t hold subcontractors responsible. Work with your subcontractors to determine how you and they feel about how the performance turned out and how it can be improved.
9. Acknowledge accomplishments and provide recognition. Always give recognition and praise for the work subcontractors have done. By recognizing their efforts and letting them know you appreciate them, they will take greater pride in their work and may be more willing to help with assignments in the future.
About the Author
*****
Copyright 2004, Kate Smalley
Connecticut Secretary
http://www.connecticutsecretary.com
kms@connecticutsecretary.com
Freelance Secretarial and Transcription Services
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