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Broadband and Internet 101
Internet is the World Wide Web. Broadband is the medium that
carries it. Internet is the international computer network
linking together thousands of individual networks. Broadband is
the transmitter of these signals.
The most popular...
CCNA ICND & CCNA INTRO or 640-801: How to Choose?
With the latest version of the CCNA exam, Cisco offers two possible exam track options of either one or two exams.
1) The Single Exam Approach
Exam Number: 640-801 CCNA
The exam consists of 55-65 questions over 90 minutes and covers all...
Five Proven Ways To Increase Internet Sales
There are hundreds of ways that you can promote your online business or website, some more effective than others. These five proven methods will help you to generate traffic to your site and also to generate income into your wallet. 1. One thing...
Microsoft Great Plains implementation & tailoring – local versus remote support
Microsoft Business Solutions Great Plains has been leading ERP solution in the US for over 10 years, starting with Great Plains Dynamics, then Dynamics C/S+, later on moved to Microsoft SQL Server 6.5. Then at the end of 20th century Great...
Secrets to SpyProofing Your Computer In Four Easy Steps
Secrets to SpyProofing Your Computer In 4 Easy Steps DO I NEED TO SPY PROOF MY COMPUTER? I think the question should be, do I use my computer for anything that would best remain private and confidential? Computer monitoring has become a huge...
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ERP Implementation: Success Factors
As seeing large number of implementations – in our case these are Microsoft Business Solutions Products: Great Plains, MS CRM, Navision – we would like to give you our opinion on what should you consider to do to secure implementation success. These principles should work as for large corporation as well as for midsize and even small business. We will not be talking about old-wisdom, which you know from the college classes or business school about management and staff involvement into the decision making, brainstorming, etc. – we’ll be ERP specific •In-house Technical Expertise. Well, complication of computer networking and its security, plus the fact that SQL is now standard for the database platform (Microsoft SQL Server, Oracle, DB2, etc.), plus internet connection line and its support make it inevitable to have IT expertise in the company – this might be the whole department or just coming or part time networking consultant. Our experience indicates that the lack of internal or always available onsite specialist decreases the chances of success dramatically. And the explanation should be simple to this fact. Nowadays ERP system requires minor or major customization, integration and reporting and all these steps in turn require patient coding and testing in the test environment or on the sample dataset/database •Dedicated ERP Administrator. This is true that users could be trained and would know how to use the system. However typical ERP has its own life and somebody should assign new users, setup security roles for them, modify reports and makes custom reports available for the users, setup printers, try first to resolve the issue by looking at the techknowledge database, and so on. ERP Administrator doesn’t have to be IT guru – she/he needs to be trained on how to administer the program and how
to deal with technical support. Image for a moment that if you take out manager from the company – even if all the employees have excellent training and used to work for the company numerous years – you will still expect performance degradation. The same should be said about ERP system •Expect Certain Number of Issues. IT industry is not yet mature and it is probably sad, but the reality, that even very experienced consultant, developer, programmer makes errors – or your software environment has something that make the custom piece malfunction. When you see the consultant being persistent in resolving your issues – please be patient and try to help him or just don not make him nervous. •Trust Your Consultant. When you decide on somebody to implement the system, you need from this moment on to trust him and let him have high security access to the ERP hosting server. Complex security makes consultant suffer from getting connected, installing the patches or custom pieces. So many times we were spinning our wheels in trying to test new custom business logic, when, say Windows or MS SQL Server security was restricting us to do the actions we needed •Do Not Overnegotiate. This is from the sales cycle. When you purchase the system – you should purchase the software and implementation from the same company – otherwise your partner will place you on the second priority list. We saw numerous examples, when client purchases Microsoft CRM licenses from nation-wide distributor, and then is trying to find somebody to implement the system. Also if you are cutting software prices – you may see your consulting company rescheduling the work for you in favor of somebody else.
About the Author
Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com )
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