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4 Tips for Organizing Your eBay Inventory
Do you have eBay inventory sitting around the house? Maybe you are new to eBay and just have a few items on hand that you are waiting to sell. Or, maybe you have turned selling your eBay inventory into a part-time or full-time income-generating...
Create Your Own Fortune As A...Professional Organizer
Who doesn't need some sort of organization? From corporate offices to family home life, our world has the potential - and often is - filled with CLUTTER. A professional organizer is a person who loves to take clutter and put it into an orderly...
Home Business Ideas for Normal Moms Like You and Me: Legitimate information about home based business opportunities
I am a normal, work from home mom, who started my own home business working from home. This article will show you how you, too, can be a work from home mom.
After I gave birth to our first baby, Hana, I really couldn't see myself going back to...
Keeping the 'small' in your project
One of the easiest things to happen whenever we begin doing any small organizing project is the infamous domino effect. Here are some simple tips to keep the 'small' in your project.
One of the easiest things to happen whenever we begin doing...
The Typology of Financial Scandals
Tulipmania - this is the name coined for the first pyramid investment scheme in history.
In 1634, tulip bulbs were traded in a special exchange in Amsterdam. People used these bulbs as means of exchange and value store. They traded them...
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Don't Eliminate the middle man add one
Don’t Eliminate the Middle Man-Add One!
Today, there are situations when we actually add a “middle person” instead of eliminating one for increased service efficiency. If it’s cost-effective and demand is high, then proper market positioning will make it a worthwhile endeavor. For example, my sister just informed me of a food delivery service in New Mexico that will let you choose one out of many different food outlets (all types of ethnic/fast food)- and then guarantees delivery within a specific time period. This not only gives the customer assurance of reliability, but more choices for dining take –out style.
In other areas of industry, the same idea holds true. There are electrical suppliers that no longer manufacture the product of electricity, but now are involved only in the delivery process of electricity to the customers. Because of market fluctuations, the new delivery supplier will utilize many other different energy suppliers to get the product of electricity to the customer efficiently and at the best market price. Again, adding the middle man seems to benefit all around.
In relating this theory to restaurants, it is the food runner that has become popular, especially in the larger dining establishments that rarely existed years ago. Food runners are employees who only work the rush hours of the dining room- only running food back and forth from the kitchen to the tables with light dining room table interaction (condiments, fresh pepper etc.). It is a 2-4 hr. shift, depending on how long the dining rush lasts.
Before large restaurants
existed, the waiter would complete the process of order taking and delivering of the food. Today, the food runner can be implemented (additional middle man) relieving the waiter of this time consuming and sometimes painstaking process. The waiter must share a percentage of his tip with the runner, but in return his job is eased because the food is delivered for him- allowing extra time to work more tables and up sell to customers thereby increasing sales. Though, it does remain the waiter’s responsibility to check the table for additional diner needs-- either while the food is being placed by the runner or shortly thereafter. The tip-out to the runner is usually 10-15% depending on the service system, but well worth it if waiter sales can increase by 20-30 %.
The main point is the food runner addition improves delivery service efficiency while being cost-effective (if the sales increase outweighs the payroll increase). Properly integrating employees into the dining room with exact middle man connections always makes for smooth service flow. It’s not a matter of just blindly throwing extra employees at a service problem, but organizing the best system possible with the minimal amount of labor.
Adding the middle man can sometimes streamline operations in such way that it becomes irresistible and impossible to ignore. Always, the demand arises when delivery routes of a service system become overloaded.
About the Author
>Richard Saporito, President, Topserve Inc.
www.topserveconsulting.com
info@topserveconsulting.com
888-276-4808
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