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A Guide For Customer Service Training Tools
Let's face it, good customer service can make or break a
company. Even if the product is top-notch, if the sales
representatives don't have great customer service skills, it
doesn't matter. Customer service should be a number one priority
to any...
Customer Loyalty
Loyal customers are the foundation of almost every business. Going the extra mile to provide outstanding customer service is the first step to customer loyalty. But there is more. Of course - your products and services in general need to be...
Don't Go For Broke
In the last six months of 2001 many businesses took a direct hit that rocked the foundation of their financial business security. Different mentalities have emerged in reaction to the shift in economy from "go for broke" to "just give up." ...
How the "Crab Effect" Obstructs Growth and How to Conquer It
Some of the greatest words of wisdom for any man or woman seeking change or growth are, "Surround yourself with people who will support and believe in you." Creating any kind of significant change requires determination, focus, energy, a game plan,...
Your Internet Business Power System - Combining Minisites & Content Sites
There's a whole lot of discussion going on these days where
gurus are promoting the minisite system.
There are few that recommend creating content sites with
valuable information to promote your own products or affiliate
products.
Such...
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The Five Ingredients for Success...No Matter What Business You're In!
1. Have a plan. There's a reason you've heard that line
repeatedly - because IT WORKS. There's an old expression
that goes like this ... "If you don't know where you're
going, ANY road will take you there." Doesn't that make
sense? It makes a LOT of sense not to try building a house
before you lay the foundation.... so why do so many people
start a business without a plan for it?
Even if you've already started your business without a plan,
it's never too late to begin one. Sit down with a pad of
paper and a pen, and start by writing out the months of the
year - beginning with next month. For each month, decide
where you'd like to be by the end of it - and write it down.
2. Set deadlines to accomplish your plans. Assign
'completion by' dates to each of the different goals you
set, and try not to let anything interfere in the completion
of these goals! In addition, if anyone else is going to be
involved, make sure you decide in advance who will take
responsibility for each part of the project.
3. Pay attention to how you spend your time, and be
prepared to account for it - not to anyone else, only to
yourself. The reason for this is simple - if you have a
plan, and you've set goals to reach in order to fulfill that
plan, you need to know if your time is being spent
accordingly. If you are spending too
much time on tasks that
take you away from your plan, you may need to re-think what
you're doing.
4. Have fun -- enjoy doing whatever you are doing in your
business. Of course, in order to be working for the fun of
working, you need to be doing something that is fun to do!
If this isn't true for you, maybe you need to start back at
#1 on this list. When you're dedicated to building a
business in something that you love to do, even the long
hours and occasional setbacks will be like 'water off a
duck's back' if you're having fun!
5. Keep a positive attitude, even in the face of
difficulties. The road to success is littered with obstacles
and errors, and it is very likely that you will make some
mistakes or run into unforeseen troubles. How well you 'keep
your head up' is bound to determine how clearly you'll SEE
ahead of you! And one more thing about attitude -- don't
start tomorrow, or next week, or next month. If you're
feeling depressed about your business, or discouraged, what
can you do to change your attitude RIGHT NOW?
About the Author
Bill Shands is using these very principles to build
his home-based business beyond the five-figure-monthly
income level he originally planned for. Find out more about
how he does it at
http://www.mystreamline.com/home.asp?ref=4677615B2
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