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Creating A Trade Show Budget
Setting up a display at a trade show is expensive business. You
have to rent the space, create a display, promote it, stock it,
and staff it. Before you decide to get involved, take a serious
look at the costs of all of these components.
...
Internal Prisons: The Thief of Productivity and Quality in our Workforce
INTERNAL PRISON: THE THEFT OF PRODUCTIVITY As a professional speaker, one of my biggest challenges is to grab the attention of my audience within the first few minutes of the presentation- grab them by the throat if you will. I do this by coming...
Santa is Wired!
This article is Copyright August 2005 by http://www.santaclausca.com, Loring Windblad and Windy Dawn Marketing and is based upon Loring’s experiences as Santa for the past 37 years. This article may be freely copied and used on other web sites only...
The Presentation After the Presentation
Allowing the audience to ask questions after your presentation is an excellent way to reinforce your message and to continue to sell your ideas. In addition, because listeners can ask for clarification, audience members are less likely to leave...
WANT TO KNOW MORE ABOUT YOUR VISITORS?
You are located in the center of the universe as you believe it to be. And this is exactly where you should be. But there are limitations as to what you can see from this position. Limitation often difficult to overcome. From a business point of...
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Closing the Sale Opens the Door
Copyright 2005 Daniel Sitter
Closing the sale, that mystical, elusive, magical moment when
your sales presentation climaxes and the "Tipping Point" is
reached, is really just the beginning. Your relationship with
your new customer will grow from here. Or will it? That, my
friend, is up to you.
Getting the order is great! Getting paid is even better!
Enjoying the benefits of a new, long-term customer relationship
is priceless. As political strategist James Carville would say,
"It's the relationship stupid." This new, fledgling relationship
must be cultured and grown like any other. Careful attention and
concern must be administered. Time and attention must be
invested and cultivated for all to benefit.
In this day and age, most customers assume quality, they assume
quick delivery, they assume a competitive price, but they demand
proper attention. Your level of customer service must be finely
tuned so that the efforts made by you and your company are
perceived to be quite individualized and properly applied.
Customers may forgive errors, but they will not forgive lack of
attention. Mistakes, properly and quickly addressed usually will
not hinder the relationship, even if a compromise is required,
but if you forget about them after you receive that order, it
may be the "kiss of death" for the relationship. You will be
vulnerable to the next salesperson that comes along to court
that customer.
How do you pay proper attention to your customer? The answer
varies by industry and needs, but there is a baseline which
I
believe to be a common denominator among most customers. At the
very least, include each customer contact in your newsletter or
ezine list. Ask your inside customer service personnel to make a
quick monthly or quarterly phone call "just checking in" on the
pulse of their general satisfaction. Send a customer survey
annually requesting their input on your customer service
performance. Send a regular, personalized email announcing some
new product or service that they might be interested in learning
more about. Mail a copy of a news story or clipping from a
newspaper or industry publication where your customer or contact
has been featured. Include a short note complimenting them.
If you really want to separate yourself from the other
competitive companies and salespersons, send a short,
personalized, hand written "thank you" card or note after
receipt of the order. This effort almost never happens and you
will be remembered for it.
The close of the order is indeed the opening of the door to your
long-term relationship with your new customer. Treat them well,
never forget them, be attentive to their needs and keep asking
for additional opportunities to be of service and you will have
a profitable, growing, long-term customer relationship.
About the author:
Daniel Sitter, author of the highly anticipated book, Superior
Selling Skills and the popular, award-winning e-book, Learning
For Profit, has extensive experience in sales, training,
marketing and personal development over a 25 year career.
http://www.learningforprofit.com
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Oral Presentation Advice |
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www.cs.wisc.edu |
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Presentation Skills |
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lorien.ncl.ac.uk |
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Neurobehavioral Systems, Inc. |
Neuroscience stimulus delivery software can be used for cognitive psychology, fMRI, erp and single unit research (Windows). |
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Why tables for layout is stupid: problems defined, solutions offered |
Why tables for layout is stupid:. problems defined, solutions offered. Tables existed in HTML for one reason: To display tabular data. ... |
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The Gettysburg Powerpoint Presentation |
This presentation prepared with the help of Microsoft Powerpoint Autocontent Wizard. ... Permission is granted to use this presentation in any course or ... |
norvig.com |
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Presentation Zen |
I love the clear presentation of the ideas in the book and the fact that the ... In the context of presentations, moving info away can help you and the ... |
www.presentationzen.com |
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Presentation - Wikipedia, the free encyclopedia |
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en.wikipedia.org |
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OSCON 2005 Keynote - Identity 2.0 |
“A barn-burner of a presentation. I loved this.” - Cory Doctorow. “I watched it twice, and greatly enjoyed it both times.” - Jon Udell ... |
www.identity20.com |
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Presentations - Effective Communication - Public Speaking |
Tips and tools for creating and delivering presentations: text, techniques and technology. |
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Presentation Information Resources - Presentation Technology News ... |
Presentation Information Resources - Comprehensive presenter's resource providing instant access to up-to-date information on technology and techniques for ... |
199.249.170.231 |
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Effective Presentations homepage |
In addition, the skills needed to prepare an oral presentation can be used ... A spiffy presentation discussing Effective Teaching with Powerpoint from the ... |
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Impress |
Your presentations will stand out with 2D and 3D clip art, special effects, animation, ... Slide show Animation and Effects bring your presentation to life. ... |
www.openoffice.org |
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PRESENTATIONPRO - experts for Microsoft PowerPoint |
A series of products and services to help enhance PowerPoint presentations with templates and backgrounds. |
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Leadership - Presentation Skills |
Presentation, PowerPoint, and Leadership. ... Presentations and reports are ways of communicating ideas and information to a group. But unlike a report, ... |
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Presentation: See what people are saying right now on Technorati |
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Secretary of State Addresses the U.N. Security Council |
My friends, this has been a long and a detailed presentation. And I thank you for your patience. But there is one more subject that I would like to touch on ... |
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Rubric |
Organization, Audience cannot understand presentation because there is no sequence of information. Audience has difficulty following presentation because ... |
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Presentation Skills |
Presentations are one of the first managerial skills which a junior engineer ... This article looks at the basics of Presentation Skills as they might apply ... |
www.see.ed.ac.uk |
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