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10 Tips To Build, Manage And Profit From An E-Commerce Website
Just because you've built your e-commerce website doesn't mean the customers will begin to come. You need to bring in the visitors, showcase your products, convince them to buy, and bring them back yet again to make any significant gains.
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Do You Really Care What People Think?
You had better care! Because what people think usually leads
to predictable behaviors that can really affect your business,
non-profit or association for better or worse.
Look at your employees. If they believe you really don’t care
about...
Everyone is an expert - who should you believe?
When I started my online business a year ago, I was absolutely overwhelmed by the number of web sites that offer advice. Everyone seemed to know how to make money on the Internet, which made it even harder to believe. The very first product I...
Let Your Products Sell Your Name: For Public Speakers
Wouldn’t it be great if you didn’t have to be one long, giant commercial for yourself all the time? If maybe your products and your name did the promoting for you? When someone hires you to speak at a high profile event, they are taking a large...
PR Power: How to Write a Killer Press Release
I'm what we in the business (the "business" being journalism) call a poacher turned gamekeeper -- that is, a journalist turned press officer. As a reporter I spent a huge part of my day sifting through a slush pile of press releases, all sent...
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Influencing Skills - How To Influence People
There is no right way, nor is there only one way to influence
others. Everything, but everything, is a factor when influencing
people.
And we are, all of us, influenced by people, places, events and
situations at all times. Sometimes we are affected more or less
by these things, but we are continually being influenced by what
happens around us.
So what about the specifics in the workplace?
Your job requires you to influence people just about all of the
time. It may take the form of gaining support, inspiring others,
persuading other people to become your champions, engaging
someone's imagination, creating relationships.
Whatever form it takes, being an excellent influencer makes your
job easier.
An interesting point about people who use their influencing
skills well, is that other people like being around them.
There's a kind of exciting buzz, or sense that things happen
when they're about.
It's because they don't sit around wishing things were different
while moaning there's nothing they can do about it.
They don't sit around blaming others or complaining about what
needs fixing that will make things better. They see what needs
doing and set about getting it done.
Truly excellent influencing skills require a healthy combination
of interpersonal, communication, presentation and assertiveness
techniques.
It is about adapting and modifying your personal style when you
become aware of the affect you are having on other people, while
still being true to yourself. Behaviour and attitude change are
what's important, not changing who you are or how you feel and
think.
You may try to exert your influence through coercion and
manipulation. You might even succeed in getting things done; but
that isn't really influencing. That's forcing people to do what
you want, often against their will. You won't have succeeded in
winning support.
Pushing, bullying, bludgeoning or haranguing DO NOT WORK! Like
elephants, people will remember the experience.
Indeed, if you force someone to do something you want, without
taking their point of view into consideration, then the
impression that person is left with is how they will see you
forever. You're stuck with it, unless you deliberately change
what you do in order to be seen differently.
People are far more willing to come halfway (or more) if they
feel acknowledged, understood and appreciated. They may even end
up doing or agreeing to something they wouldn't previously
have
done because they feel good about making the choice.
Influencing is about understanding yourself and the effect or
impact you have on others. Though it can, on occasion, be one
way, the primary relationship is two way, and it is about
changing how others perceive you.
In other words, the cliché, perception is reality, makes perfect
sense in the context of influencing.
It doesn't matter what's going on internally for you - if it
isn't perceived by the other person, then it doesn't exist,
other than in your mind.
You could be doing the most brilliant presentation you've ever
created, but if you haven't brought your 'audience' with you,
the brilliance is wasted. And that's about being able to see
what's going on for them, which will be different, however much
you may have in common.
Influencing can sometimes be looked at as the ability to
'finesse', almost sleight of hand. The other person isn't
prodded into seeing your view of the world, but is persuaded,
often unconsciously, into understanding it.
Sometimes you can get so used to your own personal style or way
of being or pattern of communicating, that you don't think of
how it is being received, and you don't think of behaving in any
other way.
Influencing is about being able to move things forward, without
pushing, forcing or telling others what to do.
Now what we know is that one of the most powerful forces that
affect people's behaviour is the avoidance of humiliation.
No one wants to embarrass themselves if they can help it. So
changing your behaviour entails a certain risk.
But if that behaviour change is deliberate, and you have made an
effort to see the world from the other person's point of view,
then humiliation can be avoided on both sides.
Whatever the arena you work in influencing others is about
having the confidence and willingness to use yourself to make
things happen. Influencing people is also the ability to 'work'
a dynamic, whether it's a large group, one to one or over the
phone.
By 'working' the dynamic, we mean using everything at your
disposal, both verbal and non-verbal communication, to create
the impact you want, rather than letting things just happen.
About the author:
Jo Ellen and Robin run Impact Factory a training company who
provide Influencing
Skills , Public Speaking, Presentation Skills,
Communications Training, Leadership Development and Executive
Coaching for Individuals.
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| How To Conquer Public Speaking Fear |
| A report that covers the common causes of public speaking fear and tips to overcome it. Book available. |
| www.stresscure.com |
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| Allyn and Bacon Public Speaking Website |
| A five-step guide to preparing and delivering effective speeches. |
| wps.ablongman.com |
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| Public Speaking & Speech Writing |
| A free guide to speech writing and delivery for every occasion. From best man speeches to eulogies. |
| www.speechtips.com |
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| Presentation Tips for Public Speaking |
| Art of Public Speaking. Hints and tips on public speaking, ... On the Job: Public Speaking Tips - Twelve Steps to Great Presentations by Elise Bauer. ... |
| www.aresearchguide.com |
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| 10 Tips for Successful Public Speaking - Toastmasters International |
| 10 Tips For Successful Public Speaking. Feeling some nervousness before giving a speech is natural and healthy. It shows you care about doing well. ... |
| www.toastmasters.org |
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| Welcome to Toastmasters International where we are"Making ... |
| Non-profit organization developing public speaking and leadership skills through practice and feedback in local clubs since 1924. Members learn how to lead ... |
| www.toastmasters.org |
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| Strategies to Succeed in Public Speaking - School for Champions |
| Contents of online lessons to succeed in public speaking from the School for Champions. |
| www.school-for-champions.com |
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| Public Speaking Home Page |
| Humor and quotes to help your speech - or just for your own enjoyment. History / Careers The history of public speaking and potential career options for you ... |
| www.mhhe.com |
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| Public speaking - Wikipedia, the free encyclopedia |
| Public speaking is speaking to a group of people in a structured, deliberate manner intended to ... Public speaking is almost as ancient as speech itself. ... |
| en.wikipedia.org |
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| UNIVERSITY OF TENNESSEE AT MARTIN COUNSELING AND CAREER SERVICES |
| Public speaking anxiety is very common among both college students and the general ... The most common form of Social Phobia is public speaking anxiety. ... |
| www.utm.edu |
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| Painless Public Speaking |
| At Painless Public Speaking we keep you up to date with what's new in the world of ... Painless Public Speaking is not about the theory but the "how-to" ... |
| www.publicspeaking.com.au |
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| Public Speaking from Uncommon Knowledge |
| Public speaking couldn’t be further from your mind and your manager tells you have to do a presentation to fifty colleagues next week. What’s your response? ... |
| www.uncommon-knowledge.co.uk |
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| Public Speaking Tips by Uncommon Knowledge |
| It’s possible for public speaking to be fun and hugely satisfying. Once you’ve enjoyed a presentation, or even part of it, your self confidence will get a ... |
| www.uncommon-knowledge.co.uk |
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| Public Speaking Skills from Mind Tools - Speaking Tips & Techniques |
| Learn to speak and present clearly and effectively. Improve your speaking skills with this Mind Tools guide to speaking effectively in public. |
| www.mindtools.com |
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| Public Speaking Information |
| Advanced Public Speaking Institute- -More than 120 mini articles on professional level ... Click here for additional articles on Public Speaking Information ... |
| www.selfgrowth.com |
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| Basic Public Speaking, 2nd Edition - The Teachers and Students ... |
| New public speaking text for middle and high school Language Arts, ESL teachers and students. Written by a trained counselor and experienced teacher. |
| www.capital.net |
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| public speaking tips - presentation skills tips, public speaking tips |
| presentation skills & public speaking monthly tips by Lenny Laskowski, Professional Speaker. |
| www.ljlseminars.com |
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| Public Speaking - The Art of Speech Making |
| Public Speaking - Hints and tips on Public Speaking Skills, dealing with public speaking nerves and anxiety, public speaking skills and public speaking ... |
| www.impactfactory.com |
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| Advanced Public Speaking Institute |
| Public speaking articles, seminars, and educational materials. |
| www.public-speaking.org |
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| Public Speaking Training-Presentation Skills & Public Speaking courses |
| Public speaking training - Overcome your fear of public speaking with our presentation skills classes. We offer presentation skills training seminars, ... |
| www.publicspeakingskills.com |
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