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Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part One)
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to...

Medical Group Management Association purchases gomembers’ accounting solution
gomembers, Inc., one of the leading suppliers of association management software systems announced today that the Medical Group Management Association (MGMA: http://www.mgma.com) has elected to purchase the accounting interface to utilize with their...

National AMS Users Group Conference Held in Reston, VA
[Herndon, VA] The National AMS Users Group (NAUG: http://www.naug.net), a membership organization dedicated to maximizing efficiency and usage of their gomembers’ AMS software solutions held their Annual Conference October 20-22, 2004 at the...

Network Marketing Book Lovers Guide: 10 Hot Reads in 2005
Below you'll find some of the hottest direct selling, network marketing, MLM, and marketing books in 2005 - including Laura Klepacki's Avon: Building the World's Premier Company for Women; Mark Hughes' guide on how businesses capitalize on...

Simple Information Products That Sell Like Wildfire!
Put your hand up if you think infoproducts take months, even years to develop? Hold that thought! Remember your parents or teachers telling you to "try harder", "spend more time at it", "work harder", "be dedicated". You rarely heard them say...

 
Stop Sickies and Make People Happy At Work

Stop Sickies and Make People Happy At Work

If you're an employer or a manager then work place absence
is costing you money, inconvenience, and upsetting your
customers. And as we all know, not all days taken off work
are due to genuine sickness. Many employees "take a sickie"
because their morale is low and they just don't like or
can't do their work.

The challenge for employers and managers is to make people
happier at work. And if people are happy at work then they
are less likely to take a day off every time they wake up
with a stuffy nose. Some bosses think that paying more
money, improving job security or working conditions is the
answer. It isn't and it's also something that can be very
hard to achieve.

People who employ or supervise other people need to become
more tuned to their employees' emotional needs and find out
what really motivates them. This is also much easier to
achieve than paying more money or improving job security,
however there is no quick fix. Some years ago I inherited a
tele-sales operation with low staff morale and poor sales
results. It took nearly a year to fix. The long-term
benefits were of course worth it in terms of fewer days lost
due to sickness and an increase in business.

To reduce the number of sickies there are four steps you
need to consider. Firstly, pick the right person for the
job. There's a television advertisement running at present
for a recruitment company. It highlights the fact that many
people are in the wrong job for their skills and attributes.
The daft thing is that it was an employer or manager who
put
them in the job in the first place. We need to get better at
interviewing and selecting people. Take more time over it;
pay more attention to the applicant's human side rather than
their qualifications or experience. Get to know them
better.
Find out what makes them happy, how well they get on with
other people and how much energy and enthusiasm they have.
Make sure they know what they're getting into and be sure
the job suits them.

A manager in the telecom industry was telling me about an
engineer who was taking too many sickies. He was being
blamed for a poor attitude to his work. His job involved
working in tunnels under the city repairing and installing
equipment. Eventually it was discovered that the poor guy
was claustrophobic and was trying to deal with it on his
own. He still works for the same team but in a job that
doesn't involve small spaces. It's not always easy to move
people, which emphasises the importance of getting it right
in the first place.

Secondly, you need to believe in your people. If you've
interviewed well and picked the right person for the job
then you need to trust them to do that job. You need to
constantly demonstrate to your people that you trust and
believe in them by what you say, your tone of voice and your
body language. If you believe that your people are not to
be
trusted, that they're unable to make a decision without
checking with you. That they'll turn up late and go home
early, then that's exactly what they'll do. If on the other
hand you believe that they'll do their job well, that they
can be trusted to make decisions and they will give you a
fair day's work, then it is more likely this is what you'll
get. As with all theories there is no guarantee that it will
work every time, however the majority of employees are
reasonable people and if you treat them as such then they
are more likely to behave in a positive manner.

The third and probably the most important thing you can do
to motivate your people is to give them feedback and coach
them. This is where so many employers and managers fall down
in dealing with their people; we are hopeless at giving
feedback. Many managers are uncomfortable telling staff how
they feel about their work performance.

Most employees want to know how they are performing in their
job; they want to know if they are doing it right or how
they could do it better. If you really want to motivate


your
people then you need to give them feedback on what they're
doing well and what needs improvement.

When you notice an employee doing something you do like,
tell them about it. When you notice something you don't
like, tell them about it.
Do it as soon as possible. Acknowledging a job well done is
not much good six months later. Also, if you don't
immediately call someone's attention to something you're not
happy about, then they'll assume its okay. Either that or
they'll think you didn't notice or you don't care. Do it in
private. Why is it some managers still feel its okay to
reprimand someone in front of their colleagues? Even the
mildest rebuke can have a negative effect on morale.

When you do speak to the person use "I" messages. Say things
like "I liked the way you did that" or "I'm unhappy with
the
way your reports are always late and I'd like your views on
why this is". Avoid "You" messages such as "You're doing
great". That can come across as patronising or insincere.
"You're doing that all wrong" may cause conflict, lower
morale and may not sort the problem.

Focus on one or two things. Don't run off a whole list of
attributes or misdemeanours. Also be specific about job
behaviour, focus on what the person did or didn't do,
don't make a personal attack.
Employees will feel happier if they perceive their
employer or manager as a reasonable and fair individual -
someone who is quick to praise but also says when they're
not happy about something.

When we start to look at what motivates people at work, it's
important to realise that we all have different needs. It's
easy to fall into the trap of believing that all our staff
are motivated by money. However, research conducted over the
years into what motivates people at work suggests some
other factors.

Money is important however people are more likely to be
motivated firstly, by the work itself. Secondly, by being
appreciated for what they do and thirdly by a feeling of
being in on things.

The message is - if you want motivated staff then make their
work interesting, give them feedback and give them the
feeling that they're involved in the business.

We can make the job more interesting by giving people more
responsibility, assigning projects and by training and
developing them. We need to regularly give people feedback
on how they're doing; focussing on what they're doing well
rather than on what is not so good. To meet their need to
feel involved we should regularly communicate both formally
and informally. We could also involve staff in meetings they
might not normally attend.

These steps will take time and thought however they'll make
a huge difference as to how employees feel about their work.
If they feel good and gain satisfaction from their work
then they're less likely to find a reason to "take a
sickie".

===========================================================
Discover how you can generate more business by motivating
your team!
Alan Fairweather is the author of "How to get More Sales
by Motivating Your Team" This book is packed with practical
things you can do to get the best out of your people .
Click here now
http://www.howtogetmoresales.com/Motivating%20Your%20Team
.htm

==========================================================
**Attn Ezine editors/Site owners**
Feel free to reprint this article in its entirety in your
ezine or on your site so long as you leave all links in
place, do not modify the content and include our resource
box as listed above. If you need additional articles, check
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on your website or in your ezine - FREE
http://www.howtogetmoresales.com/Free%20stuff.htm
============================================================


About the Author

Alan Fairweather is the author of four ebooks in the "How
to get More Sales" series. Lots of practical actions you
can take to build your business and motivate your team.-
www.howtogetmoresales.com

 

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Content Menu
  • 10 compelling reasons not to downsize

  • 10 critical questions to ask before hiring a consultant

  • 10 steps to becoming a successful sales affiliate

  • 10 tips on increasing revenue with a attractive fee schedule

  • 10 tips to cope with negative emotions at work

  • 10 tips to overcome your fear of selling

  • 10 ways for entrepreneurs to find more time

  • 10 ways to work through a business slowdown

  • 11 powerful methods of sales lead generation

  • 15 ways salespeople can get motivated

  • 20 ways to advance your career

  • 27 tips for an effective presentation

  • 30 blockbuster web profit tips

  • 3 easy ways to get more sales

  • 3 secrets to landing a home based position

  • 3 steps to turning ok sales into unbelieveable results

  • 3 steps you can use developing leaders in your industry

  • 4 new income streams to your online business at no extra cost

  • 4 time saving email tips

  • 500 to unlimited beach access now offers two versions of the popular e z mrp

  • 500 to unlimited the new e z mrp business model

  • 5 internet business myths that keep success at bay

  • 5 steps to continuous process improvement

  • 5 ways to negotiate more effectively

  • 6 ways to choose your own home business

  • 7 cold calling secrets even the sales gurus dont know

  • 7 secrets to writing inventory procedures

  • 7 steps to hire the best

  • 7 tips for growing your business you do not want to ignore

  • 7 ways to choose your own home businessfor maximum success

  • 7 ways to cut loose from old sales thinking

  • 7 ways to keep your team motivated

  • 7 ways to make a great first impression

  • 8 procedures to take control of sales and marketing

  • 8 tips for establishing successful reseller agreements

  • 9 pointer for evaluating a business proposal

  • 9 poiters for evaluating a business proposal

  • 9 strategies for writing accounts payable procedures

  • accepting responsibility for your sales success

  • achieve more in 2004

  • affiliate programs are they for you

  • american institute of food distributors renews gomembers support agreement

  • an annuities primer

  • an estate planning primer

  • are you finally ready to stop failing online

  • are you still broke with 10 000 people in your downline

  • asian business strategy and approaches today compared to the west lessons from the classic text on asian strategy the art of war by sun tzu

  • asset sales how to get money for assets when you need funds

  • assumptions the hidden sales killer

  • at your service the ten commandments of great customer service

  • avoiding the sales talk sledgehammers

  • avoid the duds 10 strategies for selecting the perfect speaker

  • a couple of killer internet marketing techniques

  • a cyber staffing solution for small businesses

  • a home business mentor can help you earn big bucks

  • a little secret about public domain treasures

  • a new age of small unit leadership

  • a simple way to dramatically increase your affiliate earnings

  • a special mans triumph in the gold rush

  • a staff that lasts

  • a street urchins no cash no credit business plan

  • a unique joint venture twist make huge profits even if you have no money no products and no list

  • a whack up long side the head of human resources the leadership imperative

  • barriers to effective planning

  • batting cages business

  • become a customer enthusiasm guru

  • becoming a battle hardened real estate veteran without all the scars

  • beware medical billing scams

  • building a sales force that pays for itself

  • build your business on a shoestring hire a college intern

  • bullet proof your business

  • business cartoons mean business

  • buying a franchise

  • calling all sales professionals lets get busy and turn the economy around

  • can you really improve your organisation skills

  • career planning starts with self assessment

  • celebrating successes the power of compliments

  • characteristics of high performance teams

  • choosing a direct sales company

  • choosing the right home business for you

  • coaching for success

  • college and university professionals for human resources to upgrade their association management software

  • columbus bar association chooses gomembers preferred support agreement

  • communicating value

  • computer consulting profit secrets

  • considering the importance of corporate culture

  • continuing education meeting management the focus of gomembers inc participation at acme chicago

  • courting premium sales

  • create a positive upbeat can do workforce and dazzle the customer with your caring

  • create powerful joint ventures step by step

  • create your vision of success

  • creating a powerful sales presentation

  • creating a space of your own

  • creative income ideas

  • crm

  • cross cultural negotiation

  • customer service a lost art

  • customer service is still the key to success

  • customer service why some people just shouldnt own shops

  • defining small manufacturers by number of parts

  • delivering fantastic service

  • developing your work at home scam radar

  • dialogue the four dialogic principles for successful communication

  • direct response the fast track to 6 figure freelance copywriting

  • direct sales trainings how can it help you

  • direct sales training is a good start for your career

  • diversity no longer just black and white

  • does becoming a published author enhance a business

  • does your website make the grade

  • dont allow yourself to get burned

  • dont be taken in by unauthorized insurance entities

  • dos and donts of mystery shopping

  • downsizing in organisationsthe real truth

  • do you have a picture of your customer

  • do you have to be aggressive to make sales

  • do you know your work style

  • do you need a personal assistant

  • dramatically improve sales with the kiss test

  • dramatically increase sales with the kiss test

  • drivers education for new entrepreneurs

  • earn a living here no fluff

  • easily slash your comms costs using web conferencing

  • employee expectations key to customer retention in todays workplace

  • entrepreneur and mom

  • excelling with online marketing

  • executive performance whos to blame for incompetent managers

  • e z mrp allows small manufacturers to grow enterprise with new upgrade system

  • e z mrp offers leasing with new two tier pricing structure

  • faulty sales technique

  • financial planners how do you tell the difference

  • financial success secret

  • financing a business

  • finding a capable agent to meet your real estate needs

  • finding employees for insurance industry jobs

  • finding the best direct sales company to suit your needs

  • first the key to successful sales

  • five myths and five tips for breaking into a career as a fashion designer

  • five things not to do when starting a home business

  • five ways to evaluate an online business opportunity to see if its right for you

  • focus on a trade not a discount

  • forecasting and surviving a layoff or downsizing

  • four critical success factors for business results

  • four reasons why small businesses succeed or fail

  • free home business software is out there

  • free work at home jobs can be found

  • function modelling what is it

  • generate more sales in any affiliate program part four

  • generate more sales in any affiliate program part one

  • generate more sales in any affiliate program part three

  • getting new business fast

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  • getting your video successfully produced why quality is key and how to get it

  • gitec opts to upgrade its gomembers meetingtrak software

  • going the extra mile

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  • gomembers inc named to software magazines 22nd annual software 500 for 8th consecutive year

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  • gomembers welcomes new staff addition

  • good bye bobby knight and all the sales managers like you

  • good morning as a subscriber to your newsletter i havent made my 100 000 yet part time when am i going to make money

  • good news about your online business

  • got an idea worth working for a case study

  • grow your b2b small business without marketing

  • habits sizzling salespeople have in common

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  • here is a different business approach for you

  • hiring and retaining good employees

  • hiring good employees

  • hiring the perfect fit through elance com

  • hiring the right candidate for the job and your company

  • home based business on the rise

  • home business keys to finding a successful home business

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  • honest evaluation a key to success

  • how do you protect your business against the loss of a key employee

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  • how selling vitamins can bring your financial freedom

  • how to beat the 80 20 rule in sales performance part 1

  • how to beat the 80 20 rule in sales performance part 2

  • how to beat the odds

  • how to boost and generate more income into your business

  • how to boost morale in your organisation

  • how to boost the morale in your organisation

  • how to build extreme customer service from the inside out

  • how to build instant rapport with your potential customers

  • how to choose the best mlm leads

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  • how to choose the right internet business

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  • how to create an easy team building contest for network marketing success

  • how to create a really great company in 2005

  • how to create multiple revenue streams for your home business

  • how to create your own high octane info products

  • how to create your own product or service part 2

  • how to create your own successful and profitable affiliate program

  • how to decrease profits without really trying

  • how to define your companys sales job part 2

  • how to discount your way into sales oblivion

  • how to easily accelerate your profits

  • how to easily increase your profits

  • how to evaluate a product opportunity

  • how to find new ideas for your business

  • how to find the best business opportunity

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  • how to get money back for your process and procedures investments

  • how to get organised for xmas

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  • how to guide affiliate marketing for profit

  • how to hire a freelancer using elance

  • how to make money in the sharemarket

  • how to make your subscribers stick to you like super glue

  • how to maximize account penetration and jump start sales

  • how to meet quality standards with iso 9001

  • how to multiply business sales by up to 9 times in just one week define the customer value

  • how to plan your week making money at home 6 days to six figures

  • how to profit from initial consultations

  • how to prosper as times get bad

  • how to raise money for starting a business

  • how to run successful internet based home business

  • how to select good sales people

  • how to select sales people more effectively

  • how to sell high tech solutions

  • how to set up your own online business 11 free or low cost services youll need to know about

  • how to start a mattress cleaning business

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  • how to start a profitable home business

  • how to start a successful business

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  • how to tame the sales monster

  • how to tap into the best business practices to make dollars and cents

  • how to use consultants effectively a view from the other side

  • how to use humor to increase sales

  • how you can learn to be a better manager

  • hurdles to cross cultural business communication

  • imagine

  • improve your business dealings with improvisation

  • increase your follow on sales

  • increase your influence increase your sales

  • increase your sales by giving it away

  • increase your sales with telemarketing joint ventures

  • index

  • indirect advertising

  • influencing with integrity

  • information technology consultants and professionals how to avoid being seen as just another salesperson

  • insight failure and success in online business

  • integrity in business the secret to increased sales

  • international association of chiefs of police selects enhancement to its gomembers software solution

  • international association of refrigerated warehouses supports membership software with gomembers asa

  • international expansion starts with the right mindset

  • internet home business 7 ways to choose the right one for you

  • internet marketing tool web business builder review

  • internet marketing vs forex currency trading

  • introducing a mystery shopping program employees

  • invest nothing get nothing

  • iso 9001 compliant program steps to build

  • is ebusiness for my business

  • is it still possible to make money on the internet

  • is it time to hit the reset button on your sales department

  • is there an affiliate free lunch program

  • is your ad killing your brand

  • is your mlm about to go bankrupt and leave you flat

  • is your mlm multilevel marketing business legitimate

  • its okay to negotiate really

  • it starts with the selection process prevention is the best cure

  • i am a rock i am an island well maybe

  • i make money online you can too

  • joint commission resources selects gomembers maintenance plan

  • joint commission resources selects trak upgrade for its membership and meeting planning software

  • keeping your sales team motivated

  • kentucky hospital association to benefit from meetingtrak and etrak upgrade

  • keys to negotiating well

  • kicking winning goals

  • leadership development and jumping out of airships

  • leadership for deep results without them are you wasting your leadership and your life part one

  • leadership lessons for sales managers

  • leadership lessons learned the hard way part i

  • leadership lessons learned the hard way part ii

  • learn a skill that will last a life time

  • learn how to work with the web to become a sales training pro

  • leasing with new two tier pricing structure makes e z mrp leading manufacturing software for small manufacturers

  • lessons from a six year old

  • lessons from the olympics for your business

  • let the market choose your price

  • listen your way to sales success

  • living life in a time starved world

  • lone wolf lead wolf

  • low cost material resource planning mrp proven most effective for small manufacturers

  • low unemployment catalyst for excellence or excuse for failure

  • mail order a great home business idea

  • maintaining your motivation

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  • make money on the internet

  • make more money with marketing metrics

  • making money from home

  • making money in your underwear the jeff paul marketing system

  • making sales online is easy isnt it

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  • managing the sales negotiation process

  • managing your business cash flow

  • manufacturing software system e z mrp announces new pricing and product structure

  • market segmentation manufacturing by number of parts

  • medical group management association purchases gomembers accounting solution

  • mental fitness for confidence and winning in life

  • microsoft and gomembers featured presenters at the national ams users group conference

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  • motivate your team

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  • national ams users group conference held in reston va

  • national conference of governmental industrial hygienists purchases gomembers psa for az ware solution

  • negotiating to buy a new car the easy way

  • network marketing book lovers guide 10 hot reads in 2005

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  • part 1 of 5 how pipe dreams can become

  • part 1 of 5 how pipe dreams can become realities

  • part 2 of 5 how pipe dreams can become

  • part 2 of 5 how pipe dreams can become realities

  • part 3 of 5 how pipe dreams can become realities

  • part 4 of 5 how pipe dreams can become realities

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  • personal training 6 secrets of award winning customer service

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