|
|
|
Barriers to effective planning
Communication policy essential for the growing SME This is a summary of a talk given by Martin Kuhne of Ibis Associates in Bremen to an audience of small business advisors in September 2004. Background One of the most serious barriers that a...
Customer Service Is Still The Key To SUCCESS!
Pick any industry. Who is at the top? How did they get there? I can guarantee the answer to that question is two words: "customer service." Sure, cost is important, variety is important, all those things are important. But when you're new to a...
Does Your Website Make The Grade?
If you aren't making money after sending any quantity of visitors at all to your website then you may be making simple mistakes that ARE costing you money and affiliate signups. I remember my own first marketing website it was like a night on...
How To Start Your Own Business and Be Successful
In the Movie and Play “South Pacific” there is a song called “Talking.” The words to that song go like this. Feel free to sing it. “Talking, talking, talking, talking, talk. Talk about thing you’d like to do. You have to have a dream. If you don’t...
Sales Myth #14 – Enthusiasm is the Key to a Successful Sales Pitch
There are many myths associated with the culture of selling. The social sciences characterize a myth as a story or theme that embodies a particular idea or aspect of a culture.
Here's the "story" on which Sales Myth #14 is based:
An...
|
|
| |
|
|
|
|
|
|
THE ART OF PROFIT PREVENTION
I have always noticed achievers who stand above the crowd. I can’t help but notice when people work together to achieve the extraordinary.
Today, I’d like to call special attention to a special breed of executive or manager. Their expertise has nothing to do with increasing productivity, enhancing communication, encouraging teamwork, or improving profitability. In fact, it’s the exact opposite. I like to call them Profit Prevention Managers. They are the ones who invent and later enforce the profit prevention policies that make it so difficult for those around them to be productive employees.
How do you know when you’ve met a Profit Prevention Manager? Here are a few clues:
1.They’re the first to shoot down a new idea. “That’s not the way we do things around here,” or “We’ve always done things this way,” describes their decision-making rationale. They are incapable of realizing that what worked in the past will not always work in the future. (If everybody thought like this, we’d probably still live in caves.)
2.Their concept of a hiring process is best described as hire and hope. They keep hiring until they get an employee to stick. (How much is wasted on recruiting and unnecessary retraining?)
3.They think that time and money spent on educating an employee are wasted when an employee leaves and that training is a waste of money. (What about the cost of ignorance?)
4.They think they have to hire anyone who walks in the door. Unemployment is low and it becomes an excuse for bad hiring
since there are open positions and only a few candidates to fill them. (Just because someone is looking for a job, it doesn’t mean they are looking for work. High-risk candidates steal, fake injuries, show up late, or don’t show up for work at all.)
5.They think they should send a sales rep into the field without any training so that they can evaluate if the new guy can take the rejection and is tough enough to stick it out. (The average cost per sales call is approximately $200-$350 per call. I don’t think there is a more expensive way to teach salespeople how to sell than to have them practice in front of current or potential clients.)
I’m convinced that it takes hard work to master the art of profit prevention. Someone must be willing to ignore all the books, audiocassettes, videos, consultants, and educators who make the strategies for success accessible. They must be willing to sacrifice their ego and fend off common sense. Their reputation for profit prevention hinges on their ability to eliminate the distractions associated with total quality or process improvement initiatives. And, if you can believe it . . . they always get the blame when things don’t go well.
Copyright 2001, Mason Duchatschek
About the Author
Mason Duchatschek is the president of AMO-Employer Services, Inc., in St. Louis, Missouri, and co-author of the book Sales Utopia: How to Get the Right People, Doing the Right Things, Enough Times. His phone number is 1-800-245-0445, and his company’s website is www.amo-es.com.
|
|
|
|
|
| free online sales training articles, sales & selling processes ... |
| Free online sales training and selling glossary: sales techniques, selling skills and methods, free online from AIDA to modern selling methods. |
| www.businessballs.com |
|
| Sales Training International, classroom training, online sales ... |
| Sales Training International is a Houston based sales training, customer service training, and sales management training and consulting company offering ... |
| www.saleshelp.com |
|
| Waterhouse Group - Sales Training Programs: Consultative, Value ... |
| Sales Training and Consulting by Waterhouse Group - Your solution for Consultative Selling and the Complex Sale. Customized sales training courses and ... |
| www.waterhousegroup.com |
|
| Sales training consultancy - UK sales training, sales staff ... |
| Sales training courses, sales consultancy and sales related products. |
| www.salestraining.co.uk |
|
| Professional Sales Training Courses & Sales Coaching Programs ... |
| Need a sales training course or professional sales coaching program to improve your sales and thicken your skin? Industrial Ego Sales offers help for sales ... |
| www.industrialego.com |
|
| Sandler Sales Institute;Sandler Selling System:sales training ... |
| Provides sales management training and program. Offers international and domestic franchise for sales training, coaching, and sales management techniques. |
| www.sandler.com |
|
| Sales Management Training - Selling Seminars - Reinforcement & ROI ... |
| Sales management and sales training programs focused on creating a lasting return on your investment, not just a temporary increase in sales. |
| www.brooksgroup.com |
|
| Professional Corporate and Leadership Training from Dale Carnegie ... |
| For 94 years, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to help them reach new levels of ... |
| www.dalecarnegie.com |
|
| Sales Training |
| We always have things to learn when it comes to sales and marketing. You'll find the best sales tips and advice in this resource of valuable information ... |
| marketing.about.com |
|
| Sales Training, Sales Management Training, Corporate Sales Training |
| Sales Training - Sales Management Training - Selling Skills Certification Programs. Follow a proven sales management process based on research of over ... |
| www.thesalesboard.com |
|
| Miller Heiman Sales Training: The Sales Performance Company |
| Sales training, process and strategy for outstanding performance. For nearly 30 years, Miller Heiman has helped thousands of companies, their salespeople, ... |
| www.millerheiman.com |
|
| Sales Training Camp offers sales training and sales coaching ... |
| Slife Sales Training, Inc. brings the top sales training to you at a reasonable price through sales seminars, keynote speakers, a free Sales Tip of the Week ... |
| www.salestrainingcamp.com |
|
| Sales Training, Sales Consulting & Sales Seminars |
| Sales training with Perpetual Development is intense with a focus on results - Sales training consultants offer a variety of sales consulting delivery ... |
| www.perpetualdevelopment.com |
|
| Sales Training America: Corporate Training Seminars and Custom ... |
| Offers sales training seminars across the US. Other training seminars include leadership training, management training, customer service training, ... |
| www.salestrainingamerica.com |
|
| Sales Training, Telephone Sales Training, Sales Management Training |
| Sales Training through public courses, also on-line sales training, sales recruitment, psychometric testing available, telephone sales training with ... |
| www.salesxcellence.co.uk |
|
| sales training and business development - free online sales help |
| Provides sales training and management courses, covering presentation skills, public speaking and negotiation techniques. Offers range of free reports and ... |
| www.salessense.co.uk |
|
| Sales training: choosing the right course/seminar |
| Practical advice on how to choose a good sales training course. |
| www.teamtechnology.co.uk |
|
| Sales Training International Ltd - Sales Training, Management ... |
| Providers of bespoke sales training courses, covering subjects from human resources to leadership and selling skills. |
| www.salestrainingintl.com |
|
| Sales Training Home Page: Sales and Sales Management Training Firm ... |
| CPSA offers acclaimed sales training and sales management training workshops and seminars throughout Canada. |
| www.cpsa.com |
|
| Sales Lead Generation Seminars and Sales Training Courses |
| Sales Lead Generation Seminars and Sales Training Courses showing how to write compelling prospecting letters, create a dynamic sales presentations, ... |
| www.leadersinstitute.com |
|
|