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Finding false gold in penny stock
As far as traders go, many do not see the penny stock as a solid way to do business. Many believe that dealing with penny stock is a risky business. And it really is. Some traders think that the next Microsoft and Walmart stock is buried in a...
Four Ways To Make Your Small Business Appear Big
Are you running your business on a shoestring budget? Are you
constantly asking yourself, "How can I compete with "big"
businesses when I'm barely keeping my head above water?" The
solution is easier than you may think: Change your clients'...
The Millionaire's Favorite Author
YOU WON'T FIND W.G. HILL ON ANY BEST SELLER LISTS, BUT IT'S HARD TO FIND A MILLIONAIRE WHO HASN'T READ MOST OF HIS $100 "SPECIAL REPORTS".
Hill's Low Profile -- The name W.G. Hill isn't bandied around much in the book-publishing world. No...
Visa & MasterCard Raise Credit Card Processing Rates
Visa & MasterCard have raised interchange rates
again effective April 2005, but before we explain the increase lets look at
what comprises a discount rate as these credit card processing rate increases
are not simple.
The discount...
Writing Your Affiliate Home Business Plan: Who, What, Where, When and Why?
Here’s a typical scenario: You are deciding to start a home business and suddenly everyone you know has his nose in your business, literally. What do you tell them? And how do you answer your own questions? What should you expect from the company...
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Small Business Essentials: Start Here
Thinking of starting a business on line? If so there are two things you absolutely must commit to before ever opening shop on the web. Any one who refuses to realistically consider these two factors should not be in business. That may sound a bit rough, but the glut of businesses on line that ignore these factors will soon come to an end as customers demand service in return for their dollars.
The first factor in determining whether you should even be doing business on line is your ability to develop a site that addresses the needs of prospective customers. Is your site intuitive? That is, is it sensitive to the needs and abilities of the average person using the site? After all, what makes sense to you might be as clear as mud to the next guy.
One inexpensive way to test is to ask acquaintances of varying abilities to test drive your site. Observe their interactions with your website and ask for feedback throughout the process. You must be open to receiving honest critiques and be willing to use that information to make improvements. The easier your site is to use, the wider audience appeal it will have.
The other essential consideration, and the most important, is your willingness to commit to providing good customer service. If you are a novice to business, take the time to educate yourself. Furthermore, if you want to make money but don't want to deal with people, you should get a factory job or something that doesn't involve the general public, because business ownership is not for you.
One of the first rules of doing business is that word of mouth
advertising will make or break your business and bad news travels fast. If you doubt this, just ask one of the millions of people in network marketing. Their primary form of advertising is word of mouth.
If you don't want to answer the phone, either hire someone or outsource the job. Again, if neither one of these are an option you are willing to consider, you should not be in business, especially on line.
There is nothing more frustrating to customers than trying to navigate a difficult website, except encountering nonexistent or worse, unresponsive customer service when trying to repair problems encountered maneuvering through a difficult site. Talk about adding insult to injury!
If you are willing to take the time and effort required to build a good site while providing quality customer service, your chances of succeeding in the world of on line business long term are better than most. Remember, word of mouth advertising is essential to your success, and good word of mouth comes from satisfied customers.
Summary
Thinking of starting a business on line? If you are a novice to business, take the time to educate yourself. Remember, word of mouth advertising is essential to your success, and good word of mouth comes from satisfied customers.
About the Author
Bio:
Karen Walker is a wellness consultant and author. She works from her home in western Montana. She and her husband, Lynn McCormick, maintain websites to help those whose lives have been upset by catastrophic health events.
www.newamericanfamily.com
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| United States Small Business Administration |
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| Business & Small Business |
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| Microsoft Small Business Center |
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| Welcome to Small Business BC your business resource in British ... |
| BC Business Services offers assistance and resources for those running or starting a business in British Columbia and Vancouver. |
| www.smallbusinessbc.ca |
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| Small Business Service | Home |
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| NSW Small Business |
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