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Coming to a business like yours: webware



COMING TO A BUSINESS LIKE YOURS: WEBWARE!

By
Alan Canton

Whether you sell a product, a service, or a combination of both, those who
are successful have one thing in common... an efficient back-office.

But the “cost” of an efficient office has meant using complex accounting and
order-entry programs that are hard to learn and can require a computer expert
to network many machines together.

The software companies have not been standing still during the past two
years. They have heard their customers complain and many of them are now
coming out with what is often termed “webware” or web-services.

Web services were first made popular by the on-line stock brokers like
Ameritrade. The concept spread to banking, then to payroll services like
PayCycle and now to the full back-office such that all of the major
order-entry, billing, reporting, and financial functions of the office can be
done on-line with services like JAYA123 (www.jaya123.com) and the Oracle Small Business
service.

Instead of buying or downloading a large and complex software package that is
not only difficult to install but difficult to learn, vendors are now
offering on-line services that you simply subscribe to and pay monthly, the
same way you pay your ISP or cable bill.

While programs like QuickBooks and Great Plains won't disappear, a lot of
small and medium size business are switching to webware.

The advantages of these services are many. First, there is nothing to buy, so
you don't end up laying out a chunk of change. Second, there is nothing to
install because you access the software on the web using your browser. Third,
you can use any kind of computer you wish.... as long as it has a browser.
(Some services even run on a Palm Pilot-like device!) Fourth, there is
nothing to backup or to crash. Fifth, you are not tied to any one machine...
you can run your business from anywhere in the world.

The word “security” comes up all the time. But most experts agree that there
is more hype than fact when it comes to Internet security. A well maintained
“locked down” server that runs software designed to be a web-service is just
as secure or more secure than the office desktop, that is easily compromised
by any employee who has access to it, or anyone who might just help it “walk
away.”

And as for “up-time” how often has your desktop crashed compared to how often
your Internet connection has


gone down or your ISPs server was not available?
For most businesses, the answer is obvious.

People have been doing their banking on-line for years. Same with payroll and
taxes. There are no known breaches. The back-office order-entry, inventory,
etc., is simply a logical extension of what has been going on in other
sectors.

Should you switch? The answer depends on many factors. If you have many tens
of thousands of customers, you are probably better off with a traditional
desktop, multi-user, network system like QuickBooks or Great Plains. However,
smaller businesses, especially those on a budget, will find back-office
“webware” to be very attractive.

Also, if you have remote offices or if you have vendors (like fulfillment
houses) that might need access to your data, web services are the way to go.
You can buy a “read-only” account and give that to outside vendors (or
employees) and they can use it (anywhere in the world) to view data, but not
change anything. Large firms have Virtual Private Networks to do all of this.
The small business sector will now have the save advantage. The web is the
network!

One of the best things about webware is that you can truly “try before you
buy” without having to download and install anything. The “demo” that you use
on the vendor's web site is the same system that you will use “for real”
when you subscribe.

A lot of business people don't use the latest software products (or they
don't update the software they have) because they fear they will have
trouble installing it or learning how to use the new system.

One of the advantages of webware is that everyone knows how to use a browser.
Well-designed webware is intuitive by nature... just like the web. There is
hardly any learning curve. Contrast that to learning how to use one of the
more popular back-office desktop systems.

There is no underestimating what a well-oiled office infrastructure can do
for your business. Being able to take orders, create invoices, account for
the money, keep track of customers, do your taxes, and create reports to
show you how you are doing are invaluable assets to anyone running a small
business.

With webware, it finally gets easier.

About the Author

----
Alan Canton is the president of Adams-Blake Company, Inc, Fair Oaks, CA. The
company provides the JAYA123 back-office web service. Information can be seen
at http://www.jaya123.com .

 

Internal Revenue Service
The US government agency responsible for tax collection and tax law enforcement. Includes income tax forms, instructions, and agency publications.
www.irs.gov
 
Tax Information for Individuals
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www.irs.gov
 
Tax Center - Yahoo! Finance - Tax forms, tips and calculators.
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tax.yahoo.com
 
Taxes: Tax Planning, Tools and Advice - MSN Money
Microsoft's Tax Preparation site, in association with Tax Server.
moneycentral.msn.com
 
Tax - Wikipedia, the free encyclopedia
Governments use different kinds of taxes and vary the tax rates: ... Taxes are most often levied as a percentage, called the tax rate, of a certain value, ...
en.wikipedia.org
 
H&R Block | Taxes, Online Tax Preparation, Tax Software, Filing ...
Offers online and in-person tax preparation and tax software, mortgages, brokerage and financial services, consumer tips and tax planning information.
www.hrblock.com
 
TaxCut Online | H&R Block | Online Taxes, File Taxes Online ...
File your Taxes online with TaxCut Online. Learn how to file taxes online here.
www.hrblock.com
 
Income Taxes, Tax Returns, Refunds, Deductions and E-File Software ...
Popular tax preparation software by Intuit. Integrates with Quicken, spreadsheets and offers state by state electronic filing.
turbotax.intuit.com
 
Taxes & Estates, Tax and Estate Planning Advice - Forbes.com
Personal Finance - Get tax and estate planning advice and information from Forbes.com.
www.forbes.com
 
Essential Links to Taxes
TurboTax Premier For Federal Returns 2005 Win/Mac, TurboTax Total Tax Solution Deluxe 2005 with State Win/Mac, TurboTax Basic 2005 Win/Mac... ...
www.el.com
 
Government > Taxes in the Yahoo! Directory
Yahoo! reviewed these sites and found them related to Government > Taxes.
dir.yahoo.com
 
Taxes - Tax News for Home and Business from CNNMoney
The latest in tax law updates, news, forms & advice from CNNMoney.com. Includes a refund savings calculator, and interactive tax lessons.
money.cnn.com
 
The Tax Foundation - Educating Taxpayers Since 1937
Devoted to educating taxpayers about tax policy and the total tax burden borne by Americans at all levels of government.
www.taxfoundation.org
 
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Welcome to the Vermont Department of Taxes... ... Changes to Property Tax Adjustments in 2007 - updated 10/18. - Tax Expenditures Transition Report on ...
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The department that collects state personal income taxes and bank and corporation taxes for the State of California. Access to forms and tax information.
www.ftb.ca.gov
 
HM Revenue & Customs: Home Page
News and information on tax and national insurance, including downloadable leaflets and forms and the latest news on filing tax returns on-line.
www.hmrc.gov.uk
 
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Piper Resources; State Tax Rates and Structure ...Federation of Tax Administrators; State Payroll Taxes Information ...Symmetry Software ...
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