|
|
|
Find the Purpose of Your New / Proposed Website
Absolutely everything stems from the purpose of your website - selection of hosting, programming, graphic design, copywriting, internet marketing, autoresponder service, and e-commerce. So it's very important to establish the purpose of your...
Free Web -Site hosting without the banner ads?
Free Web site Hosting without the Banner Ads? Looking for free web hosting with no annoying pop-ups, pop-unders, buttons, banners, headers or footers? And as well as this, you'd like 99.8 percent up-time, fast servers, access to the cgi-bin for...
The Webdesign Business - 5 Surefire Ways To Fail
Several years ago, I launched a small web design company in a rural area of California. Market conditions couldn't have been better, my skill level was above average, and I had a large pool of aquaintences to which I could market.
Within 12 months...
Where to Get Cheap Web Hosting
If you are looking for a cheap web hosting company you may wish to know where to look. Cheap web hosting is available to anyone. But the cost of it depends on several factors. For some people, it may be impossible to get cheap web hosting. You will...
Why Your Web Host Could Be Out Of Business Tomorrow
What are the chances of you waking up tomorrow and finding your web host and your website gone? Actually much higher than you may think and there are several reasons for this. For starters, the number of web hosting businesses these days is...
|
|
| |
|
|
|
|
|
|
Why web hosts and ISPs need web site monitoring
Why web hosts and ISPs need web site monitoring
By David Leonhardt
If you have spent much time earning a living on the Internet, few things will surprise you. However, I am always amazed with how many companies and individuals make astounding claims without backing them up.
Web hosts and ISPs make such claims all the time: 99% uptime. Some web hosts post on their site live results of their uptime from a third-party web site monitoring company. However, those hosts are very few.
Here are four reasons why every web host and ISP (Internet service provider) should post uptime and connectivity statistics from an independent, third-party web site monitoring firm, with an external monitoring network.
Monitoring reports are excellent marketing tools
This is the most obvious reason a web host or ISP should post monitoring reports on their site. Don’t tell me you have 99% uptime. Even the worst hosting companies and ISPs can make that claim, but it does not make it true. Prove it to me. Posting a report right on your home page, or posting a link to the report up front on the home page tells me you not only can make claims, but you can deliver!
Make sure to post your uptime statistics for the last day, week, month and year, so the customers know you are in it for the tong haul.
Web site monitoring reduces technical support work-load
A recent review by Dotcom-Monitor reveals that accessibility calls to a web host’s technical support can be reduced by 30% just by posting the current status of the web site as reported by an independent monitoring service.
Often a user will call technical support if he encounters a slow Internet connection or download times, dial-up problems, web site accessibility or various computer issues. Users assume the problem is with their web host or their ISP, and call technical support to fix the problem, even if the problem is on their computer.
Real time independent connectivity reports eliminate the need for such calls in many cases, by showing what the status of the site is. A sample report at http://www.dotcom-monitor.com/reporting-card.asp gives an idea of how this works.
Web site
monitoring is good customer relations
If it costs up to ten times more to attract a new customer than to keep an existing one, independent web site monitoring can help you keep those precious customers.
Nothing is more frustrating for the end-user than to have her site down and nothing is more embarrassing for an ISP to receive a call from customer about a downtime, especially if it is related to a connectivity issue the hosting company or ISP is not even aware of.
An external monitoring network can alert an ISP or web host immediately to problems that often cannot be detected by internal monitoring, allowing the company to address the issue immediately…and hopefully before a customer even notices that a problem exists.
Monitoring cuts the burden of dispute resolution
Corporate hosting clients and Internet access customers often expect certain levels of service and enter into an SLA (service level agreement). Often, SLA contracts impose fines on ISPs and web hosts who do not meet the targets. Determining how those levels are measured can be difficult, but an independent, third-party monitoring service can easily resolve disputes before they begin.
Dotcom-Monitor is among those services that provides an added SLA reporting function, which can be seen at http://www.dotcom-monitor.com/service-level-agreement.asp . Both the host or ISP and the client can view the reports, and reporting intervals can be set based on the terms of the SLA contract.
While every web site can benefit from some form of monitoring, no class of business needs more the credibility of an independent monitoring service as much as those who provide access to the Internet for their clients: ISPs and web hosting companies.
About the Author
David Leonhardt is a freelance writer and SEO consultant in Canada. He wrote this article for his Web Site and Network Monitoring client. Read more information about web site monitoring or about network monitoring.
|
|
|
|
|
| Web hosting, domain names and web design services by FortuneCity |
| Web hosting, domain names, web design, free web site and email address providers. We offer affordable hosting, dedicated ad-free web hosting, ... |
| www.fortunecity.com |
|
| AT&T Hosting > About AT&T Hosting.com |
| Offers shared and dedicated hosting, colocation, and ecommerce services with 24-hour technical support. |
| www.webhosting.com |
|
| Hostinginsiders.com - affordable webhosting with a free domain name |
| Hostinginsiders.com - affordable webhosting with a free domain name, prices starting at $2.95 per month paid monthly. |
| www.hostinginsiders.com |
|
| WEB HOSTING : Compare Prices, Consumer Reviews, Help, Guides ... |
| A web hosting marketplace. Also provides guides on how to start your website. |
| www.findmyhosting.com |
|
| Yahoo! Web Hosting: Everything you Need for a Professional Site |
| Offers shared web hosting services. Supports PHP and MySQL, domain name included and 24/7 toll free support. |
| smallbusiness.yahoo.com |
|
| Web Hosting Stuff - 4884 Hosting Companies User Rated & Reviewed |
| Find complete ratings and user reviews on 4884 cheap web hosting companies. Include Top 10 Best Web Hosting Chart. We search the web daily for the best ... |
| www.webhostingstuff.com |
|
| Doteasy - 100MB Free Web Hosting, Free Email, Domain Names for ... |
| Doteasy provides bannerless free web hosting free email and free support for small business and individual. |
| www.doteasy.com |
|
| Web Hosting:IX WEB HOSTING:Best Web Hosting Site:Webhosting Provider |
| Web Hosting:IX WEB HOSTING:Best Web Hosting Site:Webhosting Provider hosting site sql web best hosting web xxasdf .net add hosting site cheap canada web ... |
| www.ixwebhosting.com |
|
| WebHosting.Info - Web Hosting Information |
| Provides statistics and research data about the Web services industry. Tracks over 35000 Web hosting companies worldwide. |
| www.webhosting.info |
|
| Web Hosting by iPowerWeb |
| iPowerWeb is the web hosting leader. Providing cheap hosting with frontpage, php, stats, ecommerce and domain names support. Affordable web hosting without ... |
| www.ipowerweb.com |
|
| WebHostingTalk Forums - Web Hosting Discussion |
| A popular web hosting discussion forum. ... Discussions on all aspects of web hosting including past experiences (both negative and positive), ... |
| www.webhostingtalk.com |
|
| Affordable Virtual Webhosting Service from $8.95: Low Cost and ... |
| Affordable Unix web hosting and domain name hosting from less than $2 per domain. We are a low cost professional unix and virtual webhosting provider with ... |
| www.active-venture.com |
|
| Webhosting.net - unmatched service and support for your business ... |
| Webhosting.net provides E-Commerce web hosting services Co-Location and Dediciated servers. |
| www.webhosting.net |
|
| Netfirms - Web Hosting, Domain Names and E-commerce for Small Business |
| 25Mb with unlimited hits on a clustered web hosting platform. Banner ad required on each page; user ads are permitted. FTP uploads. Email forwarding. |
| www.netfirms.com |
|
| Web Hosting, Dedicated Servers, Web Design Services |
| Hostway provides web hosting, domain name registration, web design, weblog tools and web site marketing on shared or dedicated servers for small business ... |
| www.hostway.com |
|
| Web Host Directory: The best free source of web hosting services ... |
| Web Host Directory: Your best free source of web hosting services, featuring more Web Hosts details than ANY other Web Host Directory, along with powerful ... |
| www.webhostdir.com |
|
| Affordable, full service web hosting packages. |
| Affordable, full service web hosting packages. ... I always refer folks to Go Daddy if they are in the market for a web hosting service. You guys are great! ... |
| https: |
|
| Web hosting service - Wikipedia, the free encyclopedia |
| A web hosting service is a type of Internet hosting service that allows ... Shared web hosting service: one's Web site is placed on the same server as many ... |
| en.wikipedia.org |
|
| Free Webspace and Free Web Hosting Services |
| directory to compare free webhosting service providers with reviews and searchable database of about 500 free web space hosts to find free hosting of ... |
| www.free-webhosts.com |
|
| Search and Find Web Hosting at HostSearch.com |
| News, articles, and a searchable database of web hosting providers. |
| www.hostsearch.com |
|
|