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Informative Articles

Achieving Competitive Advantage through Collaboration with Key Customers and Suppliers
An Evolving Operational Focus In the past when companies pondered corporate strategy, operations had been peripheral to the discussion. Operations were considered a technical matter with one way of doing things and therefore not,...
Customer Service - Everyone You Meet is Fighting a Hard Battle
Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures.. At any given moment you, your clients, and employees are dealing with one or the other of these challenges in life. No...
Online Credit Card Application: the Easiest Way to a Customer's Heart
Many credit cards are offered in the market today thus, making companies more aggressive in advertising and marketing their card services. These companies (e.g. banks, department stores, specialty stores, airlines, hotels, etc.) have found a...
Ten Customer Service Secrets to Win Back Customers
Recently I was facilitating an Outstanding Customer Service program and broke for lunch. Knowing that the restaurants in the area had much to desire as far as service I gave the students an extra fifteen minutes for lunch. Sure enough a group of...
Who Comes First - The Customer or Employee?
The commonly held view that the customer comes first is worth a close look. Think about the last time you received less than satisfactory customer service. What caused it? Probably an employee! Either directly, bad manners and a "don't...
 
Do You Really Need A Website To Succeed


Rosalind wants to share her inspirational poetry with a wider community. Alas, poor Rosalind lives in a remote town.

Jonathan is a graphics artist who settled in a mountain resort community after he left college. He would like to start a graphics business in this new location but office space in local buildings is far too expensive and his meager advertising budget wouldn't attract enough customers to get started.

Merle was a secretary at a college for many years. She retired recently. She misses the interaction with students. And spends her time surfing the Internet. She has an idea for starting a business matching students with other students in her community who are looking to share housing. And thinks the Internet would be a perfect avenue to reach out to them and attract clients.

What do they have in common?


  • They need to reach a wider audience.

  • They have a product or service to sell.

  • They have a talent to promote.

  • Their funds are very limited.


If you can relate to a few of the above and answered "Yes" this sounds exactly like me!

Well, you need a website!

Thanks to modern technology, the rapid


advancement of the Internet, computers, and peripheral equipment, the Internet offers individuals an avenue to inexpensively market, promote, or sell a product, service, or business. People across the planet will have immediate twenty-four hour access to your website.

In fact, anyone with an Internet connection and a few basic computer skills can easily build a website for free or very inexpensively.

So, what are you waiting for?

Having a website is a convenient and cost effective way to market your business and reach a larger consumer base. Once it was thought having a business on the Internet was out of reach for the average person. That is certainly no longer true! Make it your goal to build a website here and now!


BB Lee is Editor/Publisher of SmallBizBits Home Based


Business Newsletter. Subscribe Now and receive a free ebook!


Visit http://www.geocities.com/smallbizbits


BB Lee is the editor and the publisher of SmallBizBits Home Based Business Newsletter. And a published free lance writer.


smallbizbit@yahoo.com


 

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CafePress.com : Help Desk : Customer Service
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Customer Service Week - The Celebration Source
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The Globe and Mail: Home Delivery Customer Care: Home
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