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Informative Articles

Delighting Customers - Three Solutions to Make the Difference*
Customer service is the holy grail of most service and product organisations. Yet there are three basics that are vital to go further - to delight your customers... The radio show I was listening to was debating the reasons for rude and...
First Contact: The Source of Customer Loyalty
With customers being smarter, more cost conscious, more product knowledgeable and more demanding, improving customer service has become a major focus within many businesses. In Customer Satisfaction is Worthless; Customer Loyalty is Priceless,...
How To Make Sure Your Customers Still Trust You
The stock market is still on a wild roller coaster ride. Trust in business is at an all time low. Do your customers still trust you? Here are seven ways to help you make sure. 1. Go the extra mile. Under promise and over deliver - a time...
In Sales The Customer Is King And Don't Ever Forget It
Bernadette and I eat out several times a week. It's about cooking - we both take turns but sometimes it's just easier to go out. Three weeks ago, on a Saturday night, we met friends at an Italian Restaurant in Sarasota. Some other friends...
Transforming Disgruntled Customers Into Your Biggest Advocates
“I am writing to complain about the widget I bought from your site the other day.” Sell anything and eventually you will be on the receiving end of a sentence like this. So how do you turn a disgruntled customer not just into a satisfied one,...
 
Small Businesses Speed Growth With New Online Customer Care

MESA, Arizona, Dec. 8, 2005 - PromoterZ(tm) (pronounced promoters), a new online customer loyalty, care and referral system for small businesses, is now available at www.promoterz.com. The system provides an online service that includes customer feedback surveys, referral generation, customer "opt-in" email address acquisition, and automated promotional email management for a monthly fee ranging from $49.95 to $79.95. Small business owners have reported a steady increase in revenues while using the PromoterZ(tm) system. According to Dave Free, President of the company, "Our goal with PromoterZ(tm) is to deliver a powerful tool that helps small businesses speed growth through increased referrals and repeat sales."

With approximately 24 million small businesses in the United States, consumers have become overwhelmed with advertising noise. To get past the noise, small business owners are looking for ways to increase customer loyalty and encourage word-of-mouth marketing. PromoterZ(tm) was designed to help small businesses build customer relationships, increase customer loyalty, encourage customer referrals, and improve customer satisfaction. Users have access to extensive online reports


that can be viewed and downloaded from anywhere via the web. There is no software download required and set-up is quick and easy.

After testing PromoterZ(tm) in his business, Chuck Matheny, Owner of Sport Clips(tm) Franchises said, "PromoterZ(tm) is amazing! We have seen a consistent increase in sales since we started using the system. Customers are making referrals every hour of the day that we never would have seen before. Plus, I'm more in touch with what is going on in my stores than I have ever been".

PromoterZ(tm) is being used or is soon to be used in a wide variety of markets, including the real estate, restaurant, medical, dental, sales, swimming pool, hair care, exercise, and retail industries.

For more information, please contact Chris Coberly 801.722.8807 chris@promoterz.com http://www.promoterz.com

About the author:

Dave Free is president of Zeryn, makers of PromoterZ(tm) (http://promoterz.com), a customer care system for small business growth. Mr. Free received an MBA from BYU and has worked as an Intel executive domestically and internationally, at a Washington think tank, and entrepreneur.

 

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Customer service - Wikipedia, the free encyclopedia
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azcentral.com faq - Welcome to the azcentral.com help center where you can find answers to azcentral.com and Arizona Republic customer service questions.
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CafePress.com : Help Desk : Customer Service
Email Us Send us an email and we will respond to you within 24 hours. Call Us Toll Free 1-877-809-1659 Customer Service Hours ...
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Customer Service Week - The Celebration Source
Provides how-to information, gifts and decorations for successful Customer Service Week celebrations.
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Nashville - Tennessean.com - Middle Tennessee Customer Services
Customer service, advertising or news-related questions or problems (615) 259-8000. ... (615) 242-7253. Email Customer Service customer @tennessean.com. ...
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Customer Service Institute of Australia - dedicated to Australian ...
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The Globe and Mail: Home Delivery Customer Care: Home
The most authoritiative news in Canada featuring articles from The Globe and Mail, breaking news coverage, national news, international news, sports, ...
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