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Building eCommerce Websites That Work - Part 1
Copyright 2005 Richard Keir You want to succeed at eCommerce? Welcome to a very big family. Right off, let’s be clear - there are lots of ways to do business on the internet. And lots of ways to both make and lose money. Successful eCommerce...

eCommerce - A Plan
Planning an ecommerce website is like building a house - architecture and budget need to be agreed before the decoration. AN AGREED REQUIREMENTS SPECIFICATION MUST BE DRAWN UP AS THE FIRST STAGE BEFORE ANYTHING ELSE IS DONE - ANY OTHER...

eCommerce, How much does it cost?
Making profits with your existing website design or creating a new online store can be exciting, affordable and most of all; rewarding. Mmmm . . . that's what the last sales guy told me. What is eCommerce (or selling via the Internet)? It is...

Ecommerce Solution for the Big and Small Business
Do you have a business? Were you told you needed an ecommerce solution to help your business? Do you need to know how and where to get an ecommerce solution? Perhaps you are not even sure what an ecommerce solution is. For those of you who have...

eCommerce Web Design Solutions
eCommerce web design is a lot more than just putting your company brochure on the net or adding an internet shopping cart to your existing product catalog. There are some fundamental differences between doing business online and doing business the...

 
Choosing an Ecommerce Shopping Cart


Choosing an online shopping cart is a big decision. Unlike a traditional brick and mortar business, your website is your only chance to impress potential customers. It needs to project a professional image to capture the trust of your visitors. The shopping cart is a particularly important part of your website because it deals with people’s personal information and credit card numbers. People are nervous about online purchases and need to be assured that they are giving their credit card numbers to a reputable company.

There are several types of ecommerce shopping carts available. They range from merchant services, which require no programming skills, to fully integrated shopping carts that require custom programming. The three main categories of shopping carts are:


  • Merchant services such as eBay and 2Checkout

  • Hosted shopping cart services

  • Fully integrated shopping carts


Merchant Services

Most shopping carts require you to have your own merchant account and gateway. A merchant account is a bank account that allows a business to conduct credit card transactions and the gateway allows the transaction to be conducted over a secure connection. It’s okay if you don’t have a merchant account or gateway. Merchant service shopping carts allow you to use their merchant account, gateway and shopping cart for a higher cost.

Merchant services are beneficial for very small businesses or those that are just starting and don’t have a lot of orders. Merchant services provide the merchant account, gateway, hosted shopping cart and will maintain your customer’s personal information. They usually require a set-up fee between 50 and 200 dollars, transaction fee between 30 and 75 cents, and 5% to 10% of each transaction. Because you are using their merchant account, your customer’s credit card statement will show the merchant services business name not yours. In some cases, customers will not recognize the charge and may dispute it.

Merchant service shopping carts have an administrative interface, which allows you to login to your account to add products, prices and shipping options. The shopping cart generates the html for the purchase buttons and you simply copy and paste the html into your web pages. When your customer clicks on the purchase button, he is taken to another website to enter the credit card information. This indicates to the customer that you are a small business. Some potential customers will abandon the shopping cart rather than enter their credit card information on a website they know nothing about.

Once your business grows to the point where you are processing over $1000 a month, it’s more cost effective to apply for your own merchant account and switch to either a hosted shopping cart (little or no programming) or a fully integrated shopping cart (programming required).

Hosted Shopping Cart

The hosted shopping cart is a great solution for a small business that is processing over $1000 a month but does not have the resources to create or customize a fully integrated shopping cart. Hosted shopping carts are similar to the merchant services because they provide an administrative interface for you to enter products, pricing and shipping options. They will generate the html for the purchase buttons, which can be copied and pasted into your html pages.

Hosted shopping carts face some of same problems


as merchant service carts because your customers will be transferred to a different website to enter the credit card information. Some hosted shopping carts allow you to customize the shopping cart so that it has the same look and feel as your websites. Customizing your shopping cart may require some programming skills, but it could also prevent customers from abandoning their shopping carts.

The main difference between the merchant services shopping cart and the hosted shopping cart is the name that appears on the customer’s credit card and pricing. Hosted shopping carts allow you to use your own merchant account and gateway, which means the customer’s credit card statement will show your business name next to the charge. This can decrease your charge backs.

If you are using your own merchant account and conducting over $1000 of transitions each month, the hosted shopping carts can be less expensive than merchant services. Your merchant account will probably charge a monthly fee between 20 and 60 dollars, transaction fee between 10 and 50 cents, and a percentage of the transaction, usually ranging between 2% to 3.5%. In addition to the merchant fees, your shopping cart service will also charge a monthly fee between 10 and 30 dollars and could charge a transaction fee. These fees sound more expensive than the merchant service option, but if you are processing over $1000 a month and growing, it’s better to pay flat monthly fees than continue to be charged 5 to 10 percent of the each transaction.

Fully Integrated Shopping Carts

The fully integrated shopping cart is a great option for any business that can afford it. The shopping cart will be dynamic and will have the same look and feel as your website. The ZIP Baby Potty Training Store is a great example of a fully integrated shopping cart. Fully integrated shopping carts like this contain features that are not found in merchant service or hosted shopping carts. For example, you can discount items, display customer reviews, assign products to multiple categories, display out of stock notifications, sort products and prices, and display shipping estimates without requiring the customer to create an account.

Integrated shopping carts require advanced programming skills and can often be used with your own merchant account or with a service that allows you to use their merchant account for a higher fee. There are many integrated shopping carts available. Free carts require the most programming skills, but if you don’t have the programming skills necessary to customize a free shopping cart, there are many companies that specialize in customizing fully integrated shopping carts.

Your choice of a shopping cart can have a dramatic impact on your business. Your website is the first and only impression you get to make so you’ll want to make it as professional as possible. While shopping for a shopping cart system, put yourself in your target customer’s shoes and browse the Internet. Review your competitor’s websites as well as those outside your industry. Make a list of shopping carts that you find appealing and research them thoroughly before choosing one.

Copyright 2004 Danna Henderson. All Rights Reserved.

Danna Henderson started ZIP Baby in order to provide parents with comprehensive potty training information and a large selection of potty training products. For more information visit the ZIP Baby Potty Training Store .


 

E-Commerce Times: Because E-Business Means Business
Everything you need to know about doing business on the Internet. Information for C-Level executives and small-to-mid-sized business managers.
www.ecommercetimes.com
 
ECommerce-Guide to News, Reviews and Technology Solutions
ECommerce-Guide provides ecommerce business owners with e-commerce news, hardware and software reviews and tutorials, technology solutions and information ...
www.ecommerce-guide.com
 
Electronic commerce - Wikipedia, the free encyclopedia
Electronic commerce (also referred to as EC, e-commerce or ecommerce) ... Even in product categories suitable for e-commerce, electronic shopping has ...
en.wikipedia.org
 
E-Commerce News for IT Managers
Daily e-commerce news for managers of business covering marketing, transaction processing, security, retailing and service delivered over the Web.
www.internetnews.com
 
New Zealand Government E-Commerce
Resource containing information on electronic commerce, including law, trade, tax, privacy, consumer protection, and help for businesses.
www.ecommerce.govt.nz
 
eCommerce Guidebook for web hosting
The eCommerce Guidebook provides many resources, including a directory of online transaction providers, a tutorial, and many other resources.
www.online-commerce.com
 
ClickZ Internet Marketing Solutions for Marketers
Includes columns with commentary and analysis on a wide variety of internet marketing subjects ranging from B2B marketing to search engine marketing.
www.clickz.com
 
Shopping cart software for Dreamweaver, Frontpage, CSS ecommerce ...
Shopping cart software integrated into Frontpage, Dreamweaver, CSS and Golive ecommerce software templates.
www.ecommercetemplates.com
 
E-Commerce & the Internet
Information from the FTC on E-commerce and the Internet. Includes anti-fraud tips.
www.ftc.gov
 
Economy & Work: eBusiness | Europa - Information Society
The e-business concept goes well beyond e-commerce (buying and selling ... A pilot study on E-commerce and the Internet in European businesses (2002) was ...
ec.europa.eu
 
Online Business
If your e-commerce site currently accepts online payments, and is really, really, ... They are looking for entries from ugly e-commerce sites to win a new ...
onlinebusiness.about.com
 
eCommerce Info Center- ONE-STOP for eCommerce info, services ...
eCommerce Info Center, created and maintained by Slim Baltagi, will make it easier and faster for you to find out relevant eCommerce information, ...
www.ecominfocenter.com
 
eCommerce Innovation Centre
Practical resources for small business involved in or considering eCommerce implemetations. Expert Advice and Assistance.
www.ecommerce.ac.uk
 
Web Marketing Today -- E-Commerce, E-Mail, Internet Marketing, and ...
Articles, tips and advice on e-commerce and effective Internet marketing strategies.
www.wilsonweb.com
 
Web Marketing Today Research Room for E-Commerce
The largest collection of annotated links to web marketing and ecommerce articles and resources to be found at any single place on the planet.
www.wilsonweb.com
 
The 2005 E-commerce Awards - Welcome
The UK national E-commerce awards organised by the DTI and Interforum.
www.ecommerce-awards.co.uk
 
Mal's e-commerce
Mal's e-commerce ... Customize the look and feel of your store; No scripts or applications to install; Build as large an e-commerce site as you want ...
www.mals-e.com
 
Howstuffworks "How E-commerce Works"
E-commerce has exploded in the last 10 years. Find out how e-commerce works and how you can harness the potential of e-commerce, from affiliate programs to ...
www.howstuffworks.com
 
Ecommerce Guide - Terms You Need to Know to Do Business on the ...
An online computer dictionary and internet search engine for internet terms and techincal support.
e-comm.webopedia.com
 
Shopping Cart Software Ecommerce Solutions
Ecommerce solutions by Volusion will take your business to new heights. Volusion offers the best prices in the industry for a complete ecommerce web ...
www.volusion.com
 
 

 

Content Menu
  • 7 tips to increase sales with your ecommerce web site

  • accepting payments online an ecommerce web site overview

  • advertising your ecommerce web site

  • an arm a leg for ecommerce

  • an ecommerce internet merchant account

  • ask mr d ecommerce sales

  • a successful ecommerce website part 1

  • a successful ecommerce website part 2

  • blocking and tackling a quick look at some ecommerce fundamentals

  • blogs podcasting and rss ecommerce impact

  • blogs podcasting and rss how will these technologies affect ecommerce

  • building ecommerce websites that work part 1

  • building ecommerce websites that work part 2

  • building ecommerce websites that work part 3

  • building ecommerce web sites where do i start

  • canadas ecommerce opportunity

  • canada and ecommerce

  • choosing an ecommerce shopping cart

  • comparing ecommerce software programs 5 tips

  • cost effective ecommerce solutions

  • developing a winning ecommerce marketing strategy

  • developing a winning ecommerce strategy

  • divesify with ecommerce

  • drop shipping is ecommerce snake oil

  • ecatalog a key component of your ecommerce initiative

  • ecommerce 101 online credit card processing

  • ecommerce and other strange animals

  • ecommerce a new artform

  • ecommerce a plan

  • ecommerce boost your business roi

  • ecommerce communications and the global internet community

  • ecommerce development for microsoft great plains tools and highlights for programmer

  • ecommerce fundamentals

  • ecommerce hosting considerations

  • ecommerce hosting for your online business

  • ecommerce hosting how to choose a merchant account

  • ecommerce how much does it cost

  • ecommerce installing and configuring your shopping cart

  • ecommerce making your bank account grow

  • ecommerce marketing plan

  • ecommerce seo

  • ecommerce solutions

  • ecommerce solutionsthe call of the time

  • ecommerce solutions compared

  • ecommerce solutions for small business owners

  • ecommerce solution for the big and small business

  • ecommerce store owners want visitors heres how

  • ecommerce that makes sense

  • ecommerce turnkey sites

  • ecommerce website development brings more people to your business

  • ecommerce website overview accepting payments online

  • ecommerce web design solutions

  • ecommerce web hosting all you need to know

  • ecommerce web sites if you build it they will come or will they

  • ecommerce web site building where do i start

  • ecommerce your opportunities are unlimited

  • econnect ecommerce development for microsoft great plains

  • evaluating vendors of ecommerce fulfillment services

  • ever wondered what an ecommerce merchant account is

  • eyes on your ecommerce website

  • for your ecommerce success

  • getting started in ecommerce part one

  • getting started in ecommerce part two

  • hosting options for an ecommerce web site

  • how exactly does ecommerce work

  • how to achieve ecommerce success you gotta plan

  • how to create a money magnet ecommerce web site

  • how to set up the ecommerce shopping cart software tools to handle your transactions and how to do in smart efficient and cost effective way

  • increasing your conversion rates 50 tips for ecommerce sites

  • index

  • integrating microsoft great plains accounting erp rms crm ecommerce lotus domino overview

  • integrating microsoft great plains accounting erp rms crm ecommerce lotus domino overview for developer

  • internet basics ecommerce is like playing house

  • introduction to ecommerce

  • is ecommerce right for our business

  • leading ecommerce consultant admits you should only listen to one real expert and its not him

  • meeting the uk ecommerce regulations

  • merchant services add ecommerce functionality to any business

  • microsoft dynamics gp 9 0 ecommerce web development overview for programmer

  • microsoft ecommerce web development great plains econnect net approach highlights for programmer

  • microsoft great plains ecommerce know your options and alternatives

  • microsoft great plains ecommerce overview for developer

  • microsoft great plains ecommerce stored procedures approach

  • microsoft small business manager ecommerce overview

  • my top 7 favorite ecommerce tools

  • network monitoring for serious ecommerce

  • oscommerce a viable ecommerce solution

  • outsourcing your ecommerce order fulfillment

  • quick ecommerce tutorial

  • reverse logistics and ecommerce

  • rotator

  • search engine optimization in an ecommerce world

  • select a niche market for ecommerce

  • seo for ecommerce

  • small business ecommerce web design

  • surviving the ecommerce competition

  • the ecommerce business plan

  • the ecommerce myth

  • the lowdown on ecommerce making all the pieces fit together

  • the no 1 ecommerce solution tip for you

  • the rumors of ecommerce death

  • the seven pillars of ecommerce defined

  • using ebay to market your ecommerce website

  • victoryvisions your one stop to build a successfull ecommerce website

  • web design for ecommerce

  • web ecommerce where to begin

  • whats toll free numbers got to do with ecommerce

  • what ecommerce software has to offer

  • why ecommerce is not ready for my daughter or me

  • why vps is perfect for ecommerce hosting

  • why you should use turnkey websites to jumpstart your ecommerce activity