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How to get the case off your PC
This is the first step to servicing, upgrading or removing PC hardware from your PC. Refer to my other articles on adding, upgading or removing just about any piece of hardware. First things first, get that case off your PC. This is usually done by...
Save Your Software
When you buy software, you are buying a single user license for that software. There are a number of reasons you would need to re-install your software, for example, if you purchased a new computer – as the single user, you would have the right to...
System Restore: The Big Undo
---------------------------------------------------------- Permission is granted for the below article to forward, reprint, distribute, use for ezine, newsletter, website, offer as free bonus or part of a product for sale as long as no changes are...
The never ending Spyware……story
It’s been with us since 1993, it’s gotten more intrusive, more complicated. It’s created a whole ecosystem, so to speak. A person sits somewhere, writing a new virus, a new application of Spyware. It is put onto the Internet and Anti-Virus and...
Worms, Horses, Bugs and Thugs
Worms, Horses, Bugs and Thugs by John Geiger
"A determined hacker is hard to stop. But those malevolent crackers would rather walk through an open door than pick a lock" writes Michael Fitzgerald of Extreme Tech.
With all of the viruses, worms,...
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More Computer Consulting 101 Hiring Tips (Part 2 of 2)
Does your company need to retain the services of a competent computer consulting firm, but you have no idea how to really evaluate "competence"?
In the first part of this two-part series on Computer Consulting 101 hiring tips, we looked at why small businesses find it so difficult to hire good computer consulting companies, as well as four basic questions that you must be addressed when searching for a new computer consulting vendor. Now in this second and final installment of this two part series on Computer Consulting 101 hiring tips, we’ll look at how you can evaluate the true, often-confusing expenses of using a computer consulting company, as well as how to more thoroughly review the computer consulting company’s professional credentials and experience.
Reseller, "Pure" Computer Consulting Company, or Hybrid Technology Provider
Does your company resell various technology products, such as hardware and software? Is this a profit center or do you mind if we shop for our products elsewhere? And if we do shop elsewhere, can we still purchase your needs analysis and procurement services?
Are there any other vendors, such as ISPs or telephone companies, that your firm acts as an agent or affiliate for? In other words, do you accept commissions or referral fees for steering business toward certain vendors?
Costs, Hidden Charges, and Billing Procedures
What are your payment terms, rates and hourly billing minimums? What is billable and what is not billable?
Do you charge for your travel time? Telephone support? E-mail/online support? Remote support?
Are there any hourly rate billing premiums for after-hours or emergency service? What constitutes "after hours" or an "emergency"?
Do you offer support contracts? What are the cost and benefits?
Client Reference Accounts, Case Studies, and Testimonials
Can you tell me about one of your more long-term small business client accounts?
Can you tell me about one of your more recently signed-on clients? Can you tell me about a small business client who didn't work out and why?
Can you provide references?
Research/Developments and Keeping Skills Sharp
How do you keep up with new tech
developments?
What do you bill clients for and what do you absorb internally? Are there any gray areas?
Training Approach and Knowledge Transfer
How do you feel about handholding and in-depth training with users?
What kind of user and technical training can you provide?
Will you train our internal computer administrator to become more self-sufficient, even if it takes away from your "job security" and opportunities to bill more hours?
The Bottom Line
Don't fall into the ultra-common trap of hiring an independent computer consultant or computer consulting firm that isn't a good fit for your business. Use these Computer Consulting 101 hiring and screening questions as the basis for making a more informed hiring decision for your computer consulting vendor. And if you have any doubts, don't be afraid to seek out a second opinion with another computer consulting company.
About the Author
Joshua Feinberg, co-founder of Computer Consulting 101, is a 15-year veteran of small business computer consulting and an internationally recognized expert on small business computer consulting. He has appeared in dozens of business and IT trade publications including CRN, VARBusiness, Microsoft Direct Access, TechRepublic, American Express OPEN Platinum Ventures, Entrepreneur, Inc, SCORE, Small Business Computing, and USA Today. To get immediate online access to Joshua’s proven sales and marketing strategies for growing your computer consulting company’s profits, sign up now for the free one-hour computer consulting training recording at http://www.computer-consulting-101.com
Copyright MMI-MMV, Computer-Consulting-101.com, All Worldwide Rights Reserved. {Attention Publishers: Live hyperlink in author resource box required for copyright compliance}
About the Author
Joshua Feinberg, co-founder of Computer Consulting 101, is a 15-year veteran of computer consulting and has appeared in CRN, VARBusiness, Microsoft Direct Access, TechRepublic, American Express OPEN Platinum Ventures, Entrepreneur, Inc, SCORE, Small Business Computing, and USA Today. To get Joshua’s proven sales and marketing strategies for growing your profits, sign up now for the free training at http://www.computer-consulting-101.com
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| Tom's Hardware |
| : Tom's Hardware Guide is the Internet's premiere resource for hardware news and reviews. |
| www.tomshardware.com |
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| HardwareCentral - Your source for in-depth computer hardware info. |
| HardwareCentral is the #1 Hardware Information Resource on the 'Net. Featuring over 600 pages of Hardware information, including advice on System ... |
| www.hardwarecentral.com |
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| Apple - Hardware |
| Find your favorite Mac, iPod and other Apple accessories. |
| www.apple.com |
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| Ace Hardware |
| Nationwide (United States) hardware and home improvement retailer. Includes products, dealer locator and corporate information. |
| www.acehardware.com |
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| Computer hardware - Wikipedia, the free encyclopedia |
| The hardware of a computer is infrequently changed, in comparison with software and ... Personal computers, the computer hardware familiar to most people, ... |
| en.wikipedia.org |
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| Hardware - Wikipedia, the free encyclopedia |
| Hardware is the general term that is used to describe physical artifacts of a technology. ... In a looser sense, hardware can be major military equipment, ... |
| en.wikipedia.org |
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| Open Directory - Computers: Hardware |
| Hardware Central - Computing-centric community providing vital information, support, tools and interaction facilities for power computer users and ... |
| dmoz.org |
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| Microsoft Hardware – Home Page |
| Learn about Microsoft mice, keyboards, desktop sets, webcams, media center peripherals, gaming products, fingerprint readers and presentation tools. |
| www.microsoft.com |
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| AnandTech: your source for hardware analysis and news |
| Independent hands-on reviews of computer hardware such as motherboards, graphic cards, and CPUs. |
| www.anandtech.com |
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| hardware.com - Routers, switches, firewalls, servers, memory ... |
| Supplier of new and refurbished networking hardware and approved and compatible network accessories. Located in the United Kingdom. |
| www.hardware.com |
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| Slashdot: News for nerds, stuff that matters |
| From the article: "Although the news caused barely a ripple of reaction in the audience of software and hardware engineers, there are industry analysts who ... |
| hardware.slashdot.org |
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| InformationWeek HardwareTech Center |
| Our hardware coverage ranges from mobile computers and PDAs to servers and supercomputers, and the infrastructure issues enterprises deal with every day. ... |
| www.informationweek.com |
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| What is hardware? - A Word Definition From the Webopedia Computer ... |
| This page describes the term hardware and lists other pages on the Web where you can find additional information. |
| www.webopedia.com |
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| Google Directory - Computers > Hardware |
| Hardware Central - http://www.hardwarecentral.com/ Computing-centric community providing vital information, support, tools and interaction facilities for ... |
| www.google.com |
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| Gifts: Unique Gifts & Gift Ideas at Restoration Hardware |
| At Restoration Hardware, you'll explore an exceptional world of high quality unique gifts. Browse our products to find gift ideas & more at Restoration ... |
| www.restorationhardware.com |
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| HwB: The Hardware Book |
| HwB provides you with circuits, pinouts, cable/adapter descriptions and other technical information. |
| www.hardwarebook.net |
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| Reg Hardware: Product News and Gadget Reviews from The Register |
| More Gadgets Stuff. 5th December 2006 12:09 GMT. Author: Reg Hardware ... 27th November 2006 15:31 GMT. Author: The Hardware Widow ... |
| www.reghardware.co.uk |
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| red hat hardware compatibility lists |
| hardware.redhat.com/ - Similar pages |
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| TrueValue.com |
| Here's our tip to hang strands of lights with ease. Jeanenne & Jim Tucker Plantation True Value Hardware Richmond, TX ... |
| www.truevalue.com |
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| A complete illustrated Guide to the PC Hardware |
| A complete illustrated Guide to the PC Hardware, Logic and Architecture. 500 easy-read articles about the modern PC. Understand the basic architecture of ... |
| www.karbosguide.com |
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