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Answering “Why You, Why Now” Critical in a Winning Business Plan
Business plans continue to be an essential element of the capital-raising process. They must convince investors to take notice – investors that are shrewder today due to the ups-and-downs they have experienced over the past few years. Adding to the...
Five Secrets to Showing Your Customers You Really Care
Five Secrets to Showing Your Customers You Really Care Copyright © Ed Sykes. All rights reserved During our recent online poll, we asked the following question: What upsets you the most when receiving poor customer service? Eighty percent of the...
Hiring and Retaining Good Employees
Hiring good employees is not only important to business, it’s essential. Employees are the heart and soul of a business; they are the mechanism that makes a business run; they are the breath of life that enables a business to be something more...
Pricing Your Consulting Services
In case you hadn’t noticed, people can react very differently when faced with the same price for a product or service. In fact in most cases, we’ll never actually know what is in their minds when they consider a price and then decide to respond to...
PRONTO North America Announces Digital Dashboard
PRONTO-Xi Digital Dashboard is a powerful new way to public PRONTO-Xi data in an easy to view format. According to Tom Verzi, Director of Marketing for the Minnesota-based ERP leader, “By using the browser interface, the Digital Dashboard gives...
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How Do You Get Them to Buy-in To Your Idea?
“How can I get them to buy-in to this idea?” Anna, a bank manager, asked me. She had an idea for restructuring the department. She knew it would work, but only if everyone would agree to it.
She talked about different department members: Bob, who disagreed with anything anyone proposed. Alice, who gave up at the first sign of defeat. Nancy, who didn’t trust anyone. Surya, whose autocratic leadership style turned everyone off. Sergio, who had no flexibility or creativity.
My reply was not the quick-fix answer Anna was hoping for. “Your company culture needs a redo,” I said. “The best way to get people to buy-in to your idea is to take the time to establish a culture of emotional intelligence.”
Why? Because EQ competencies increase leadership ability, team commitment, and a positive attitude toward problem-solving.
Mastering EQ competencies and using them becomes a value of the organization, “the way we do work around here.” This is deep infrastructure change.
Employees in such an EQ culture assume cooperation, self-regulation, and feedback, and have resources and processes for managing emotions. They know how to
negotiate disagreements and engage in proactive problem-solving. They respect one another.
They share a common language so when arguments arise, they can refer to “constructive discontent,” and when setbacks occur, they talk about “resilience.” A shared commitment to optimism greases the wheel, making it more likely that their individual and group potential will be achieved.
Establishing an emotional intelligence culture can be accomplished by The EQ Foundation course©, an interactive Internet course; ezines such as “EQ in the Workplace,” EQ assessments, individual coaching, and group process work. Work with an EQ coach to establish an EQ culture in your organization. Then an “idea” can be judged on its merits, not unresolved emotional issues among participants.
About the Author
Susan Dunn, The EQ Coach™, licensed Accountability Coach™. Emotional intelligence coaching, Internet courses, business EQ culture programs, products for licensing. www.susandunn.cc, mailto:sdunn@susandunn.cc for FREE ezine. Affiliates in UK, Australia, Malaysia. Ofrece coaching personal y cursos de Internet sobre inteligencia emotional (EQ). Se habla espanol.
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