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7 Steps to Developing Leaders
Try to tap into untapped energy that may be lying dormant for lack of interest or challenge to motivate people - this is a key to finding and developing new leaders. Remember that rising through the ranks does not guarantee qualities needed for a...
A New Time For Leadership
In today's fast changing world the challenges presented for leadership are ever changing. Old methods are constantly changing and new leaders must change with them. These demands for leadership are changing so fast that there is now a lack of...
Building Better Bridges: Networking for Personal Productivity
Mistakenly, networking is sometimes viewed or approached as selling, aggressive, simply passing out business cards, or used solely for personal gain. However, the true spirit of networking involves getting to know people and developing...
The Art of Leadership
By Ron Fory, The Leader's Institute
The art of leadership is sought by virtually everyone. It is claimed by many, defined by a few, and exercised by the unheralded, depending on the source you use. In fact, we know a lot about leadership; it...
Top Ten Daily Habits for Developing the Art of Leadership
Many people are born leaders, yet the ability to lead is actually an art and an amazing collection of skills which can be learned and sharpened. The following top ten daily habits will help you and/or your clients grow as a leader personally,...
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How To Handle Poor Office Manners - Diplomatically
How To Handle Poor Office Manners - Diplomatically
It only takes one person to disturb the emotional atmosphere and productivity of an office. Others become irritated by the offender’s seemly harmless behaviors and now their productivity suffers too. Here is a scenario and how it may be handled diplomatically:
You have a co-worker who is affecting office morale by their inappropriate behavior. Extended cigarette and bathroom breaks,
taking a flood of personal calls, extra long lunch breaks, taking off for assorted appointments and seen playing Internet games during the work day.
Tell the supervisor or the senior office executive about this problem that others have observed and want resolved. If you are the senior leader, then privately call in this individual and tell them you are aware of this problem and how it’s affecting office morale. Many times these people live in their own world and are totally oblivious to how their actions affect others. Ask if there are reasons or problems that prompts this behavior. Listen and
not be judgmental. After listening, tell them of the repercussions of this behavior continuing past today. Have them come up with ways to resolve this problem either by e-mail to you or by a meeting by the end of the week. Thank them for the meeting and the conversation will be confidential. Keep a file with this situation and the results in your office. Review with this individual and others in the office, weekly for the first month to see progress. When you hear or see progress has been made, send this individual an e-mail to thank them for handling this matter so professionally.
About the Author
Joli Andre, president of Polished Professionals a San Diego, CA based company specializing in staff training on American Business Etiquette and International Protocol. She is trained and certified by The Protocol School Of Washington, D.C., and a member of The National Speakers Association and the author of “Business Etiquette Mastery: The Power Of Executive Leadership”. For services: http://www.polishedprofessionals.com or 858/759-9560
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