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From Bank Clerk To Entrepreneur
What seems like a century ago, I left school and joined a well-known High Street Bank. In those days working as a bank clerk was a well-established route for many school leavers and perceived to be a proper job with prospects. It wasn’t long before...
How To Instant Balance Your Checkbook
Do you cringe each month when you see your bank statement arrive online or via snail mail? You can banish traditional checkpoint balancing forever. How? By taking advantage of your bank’s “between statements” record-keeping. It’s perfectly legit...
Lead Me On - Learn About Internet Marketing Leads
Every business is engaged in selling something, whether a product, service, information, or something else. And sales usually begin with sales leads. As an offline example, new insurance and car sales people are frequently asked to compile lists...
No Load Mutual Funds or Exchange Traded Funds (ETFs)?
If you are fed up with early redemption charges and ever increasing mutual fund management fees on top of bad-performing fund managers, read on. There is a quiet revolution going on in the no-load mutual fund industry and you, the individual...
Unleash the Power of Your Entrepreneurial Network
You have permission to publish this article electronically or in print as long as the resource box is included. Please notify me of publication by sending a website link or copy of your publication to claudette@metavoice.org. Word Count: 539 words,...
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10 Things Managers/Supervisors Should Know When Dealing With Staff
When dealing with staff, whether it's in a cafe, gas bar, clothing store, etc, it can be frustrating sometimes. But the staff is only as good as the management is! Worth repeating, often a management person forgets this and expects something from the staff that they themselves fail to supply. So below are a few helpful examples to think about if you'd like to retain a content and happy staff. 1. If you have to have a grievance with a particular member of your staff, Don't do it in front of customers. Surprisingly this happens alot. 2. As well, don't do it in front of the other staff. Setting an example you think or maybe creating an atmosphere of discontent would be a better description. Not only have you embarrassed the person but the other staff has now realized they could be next. 3. Set positive examples to your staff. If you're positive, they'll be positive 4. Try to always address your staff by their name. Personalization always creates warmth and a warm person will always try harder. 5. Simple common courtesy like please and thank you go a long ways in the managerial field. We all want to be treated like a human being. 6. Try to always encourage your staff to keep their breaths fresh by mints or even brushing their teeth once in awhile. Simple but how long are you going to stay with that salesperson when their breath is
melting your glasses? 7. Always try to encourage safety. If your staff knows you're concerned about them, they'll be happier. A happy person is always nice to be around, your customers and clients will notice this as well! 8. As with the breath, proper dress and appearance should always be encouraged. 9. If you have to deal with a member over something very personal like you're new waiter has a 4 inch nose ring and two tables just walked out over it. Try being compassionate with the staff member. Use firmness but understanding of his/her feelings when doing so. 10. Never ever loose your temper and make your staff feel inadequate. If you feel you're going to loose it, walk away and come back when you're calm or try another managerial staff to deal with it. It's better to wait than to create a situation that once happens cannot be reversed. Remember a happy staff is a producing staff!
About the Author
Rick Yost is a free lance author both online and off. Being involved as publisher and editor of the local community paper where he resides for over two years has given Rick the knowledge and experience that enables him to put to paper his delicious sense of humour as well as his ability to keep the reader reading. http://www.abetterlover.com Lorna Reitberger has being in the retail and sales dept. of various businesses in her career.
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Finance - Leases-Leasing Ezine Articles |
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