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6 Steps to Effective Management During Change
Take the pain out of gain and decrease the upheaval surrounding change by following six commonsense steps to effective management.
Step 1: Establish Objectives
The process must begin with a clear and detailed statement of objectives and...
electronic document management
Electronic Document Management has been widely accepted as the
practice of creating and storing documents. What lacks common
acceptance is the need to retrieve, archive and sort documents
as per requirements. With real estate costs climbing...
Organizing Business Cards for Effective Contact Management
Now that you've had colorful new business cards printed, and have been distributing them diligently, what do you do with the cards you collect from other people? If you're like most people, you have a stack of rubber-banded cards floating around...
Sloppy Time Management Destroys
One of the best methods for developing planning and organizing
skills is learning from your mistakes. If you are constantly
making the same mistake, then you are in a world of trouble,
since time management is essential for success. When you...
Understanding Document Management
The term "document management" and "paperless office" is the subject of countless articles and books. Everyone wants to achieve this lofty goal but not everyone understands what the terms really mean. Before you can embark on the journey of ...
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Discovery Procedures for Building Effective Management Systems
You have permission to publish this article free of charge, as long as the resource box is included with the article. If you do run my article, a courtesy reply to sean@bizmanualz.com would be greatly appreciated. This article is 531 words long including the resource box. Thanks for your interest.
Part One in a Five Part Series
Imagine what a professional football team would be like without a regimen of practice drills? Now take away their playbook and player statistics. What you have in this extreme scenario are highly talented (and perhaps overpaid) individuals participating in organized chaos. They might actually win a game or two, but in the long run, this team is doomed.
Management Policy
I offer this illustration to drive home the point of why any organization needs to examine the existence and effectiveness of its management systems. If there are weaknesses or holes in your documented procedures (playbook), or benchmark measurements (stats), then you will want to take corrective action.
Process Phases
It is my experience that when a company attempts to establish its management systems for the first time, it takes longer than expected, involves more people than planned, and grows in complexity.
To control this trend, I advocate dividing the process into five (5) distinct phases, each with clear objectives:
1. Discovery
2. Planning
3. Development
4. Implementation
5. Rediscovery
In this series, we will take a look at each phase. So this week, let’s take a look at the Discovery phase.
Discovery Procedures
Think of this phase as all the things the coaching staff does up to and including the first pre-season team meeting. It is where the
overall missions and goals are set, with clear effectiveness criteria established. Certainly the team may set it sights on the championship, but what about the kicking team or linemen? Each part of your organization must have meaningful and measurable performance criteria mapped out in this phase.
Management Objectives
Establishing objectives and criteria requires close scrutiny by management of what really contributes to the overall company mission. Departmental goals must be aligned with company goals. To illustrate with our football analogy: running backs may propose a goal of 5,000 total yards rushing in a season. This may or may not be beneficial to the team goal, whereas an aligned goal might be to achieve an average of +5 yards per run. The latter may be more appropriate for a highly pass-oriented offense.
System Action Plan
In your discovery phase, once your objectives and effectiveness criteria are agreed upon, you can create your action plan. This step is simply the broad roadmap covering the remaining 4 phases of building your management system.
The Discovery Phase generally takes from 2-4 weeks, and represents approximately 12% of the total process.
Planning Procedures Phase
In part two of this series, we will take a look at one of the most critical and also most overlooked phase in building your quality management system – the Planning Phase.
About the Author
Chris Anderson is currently the managing director of Bizmanualz, Inc. and co-author of policies and procedures manuals, producing the layout, process design and implementation to increase performance. To learn how to increase your business performance, visit: Bizmanualz, Inc.
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About Management - business management - people management - and more |
THE starting place for exploring MANAGEMENT; helping new managers get started and experienced managers get better. |
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Management - Wikipedia, the free encyclopedia |
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Free Management Library |
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Welcome to the American Management Association |
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Management |
International review on management research. Peer-reviewed, occasional. Ejournal, with tables of content, abstracts and full articles available on-line. |
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Society for Human Resource Management |
Advances the human resource profession to ensure that HR is recognized as an essential partner in developing and executing organizational strategy. |
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Agency of the US government tasked with Disaster Mitigation, Preparedness, Response & Recovery planning. |
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Small Business Management: Advice and Guides |
Online guide to small business management. Find articles, advice and how-to guides. |
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Academy of Management Online |
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Object Management Group |
Distributed object computing industry standards group founded in 1989. Defined standards include CORBA and IIOP. |
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Management Reading | Global Executive | Business | Economist.com |
The one management thinker every educated person should read Nov 17th 2005 ... The story of Emerson's successful management process is fascinating. ... |
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Emerald: Home |
Publisher of journals in management and library and information services, engineering, applied science and technology. |
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Yale School of Management |
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Official Federal Government site listing positions nationwide for special agent, federal police officers and related jobs. |
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US Office of Personnel Management |
Includes federal jobs listings, upcoming events, numerous humans resources reports, news releases and additional official information. |
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