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Are you like millions of Americans struggling to manage their debt - Debt Management can help
Are you like millions of Americans who are struggling to manage their debt effectively? Well, you don’t have to be! Debt management is important to understand so sit back and learn something new today. There’s nothing to be ashamed or embarrassed...
Collective of Concepts to Better Understand your Project Management [0727]
Collective of Concepts to Better Understand your Project Management [0727] Publishing Guidelines: You may publish my article in your newsletter, on your website or in your print publication provided you include the resource box at the end....
Does MBWA (Management By Wandering Around) Still Work?
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Project Management: Avoid Work Scope Creep!

Copyright 2005 Kinesis, Inc.

Congratulations! You've just got a new client for an exciting project that is going to be fun and profitable. You carefully discuss the work with her and she sends in a down payment.

BANG! You are off and running!

The following week, you are happily working on this exciting project and your phone rings. It is your great new client...wanting to make a slight change to the project. Hmmm...

Being the wonderful and oh-so-easy-to-work with consultant that you are, you agree, hang up the phone, and get back to work.

A couple of days later, the phone rings. It's your {AHEM} great new client again with a "few more ideas for changes."

"Well, okay," you agree, somewhat reluctantly, and hang up the phone. Now, you have to go back and revise some of your work to date and your original estimate no longer covers the scope of work. Your new and exciting project just officially became a stressful time suck that won't be such a great moneymaker.

Yes, it's the Dread Work Scope Creep. {B-horror film sound effects kick in here with a woman's scream at seeing the monster}

Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:

# stress # long hours # inadequate compensation # missed deadlines # an unhappy client # an unhappy YOU

Well, there is hope. Here are some tips to help you manage those "little" changes to keep them from growing into the monster project with no end in sight:

Create a Contract: Ever heard the expression contracts keep friends? Well, it's true. Your written agreement


should describe what you doing for this specific project, what each party is responsible for (deliverables), and how much it will cost. Also, make sure to include a line that explains costs for additional services, revisions, meetings, and so on that are requested by the client and are outside the scope of the agreed-upon project. Both parties should sign this BEFORE the onset of the project.

Communicate Changes: When your client calls asking for changes, make a note of the conversation. Then, write them down and e-mail or fax them to your client. Make sure you are clear about how this affects the project budget and/or deadlines. If it is a new client, you may want to consider a follow-up call to ensure they understand how their request will impact the project.

Don't Overcommit: Don't say "yes" just because you are afraid to say "no." It is perfectly acceptable to tell your client "it won't work." Make sure to follow up with a valid explanation and tell them what you are willing to do. If your client doesn't respect you, your abilities, and your time constraints, he or she is not a client you want to keep.

By managing your work change process effectively, you will avoid the Dreaded Work Scope Creep {Horror flick scream again}. This will help ensure your projects and client relationships are profitable, pleasant, and manageable.

About the author:

Wendy Maynard, your friendly Marketing Maven, publishes REMARKABLE MARKETING, a weekly ezine for business owners, freelancers, and entrepreneurs. If you're ready to skyrocket your sales, easily attract customers, and have more fun, get your FREE REPORT at: http://www.gomarketingmaven.com

 

About Management - business management - people management - and more
THE starting place for exploring MANAGEMENT; helping new managers get started and experienced managers get better.
management.about.com
 
Management - Wikipedia, the free encyclopedia
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Welcome to the American Management Association
Helping business professionals learn practical management skills and the best practices of world class organization.
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IT Project Management and IT Service Management Ideas and Analysis ...
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itmanagement.earthweb.com
 
Management
International review on management research. Peer-reviewed, occasional. Ejournal, with tables of content, abstracts and full articles available on-line.
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Advances the human resource profession to ensure that HR is recognized as an essential partner in developing and executing organizational strategy.
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Agency of the US government tasked with Disaster Mitigation, Preparedness, Response & Recovery planning.
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Online guide to small business management. Find articles, advice and how-to guides.
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Provides business management articles, webcasts, online learning, and books as well as conferences focused on leadership and decision making.
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Object Management Group
Distributed object computing industry standards group founded in 1989. Defined standards include CORBA and IIOP.
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Management Reading | Global Executive | Business | Economist.com
The one management thinker every educated person should read Nov 17th 2005 ... The story of Emerson's successful management process is fascinating. ...
www.economist.com
 
Emerald: Home
Publisher of journals in management and library and information services, engineering, applied science and technology.
www.emeraldinsight.com
 
Yale School of Management
The mission of the Yale School of Management is to educate global leaders for business and society. We pride ourselves in providing a hard-edged business ...
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US Office of Personnel Management
Official Federal Government site listing positions nationwide for special agent, federal police officers and related jobs.
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Waste Management is the #1 Residential and Commercial Trash Service Provider.
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