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How To ‘Cross-Sell’ And ‘Sell Up’ Over The Telephone
Call centres are a land of missed opportunities. Every call whether inbound or outbound is an opportunity to make a sale or to build a pipeline for a future sale. At the very least there is scope for selling a bigger quantity (selling up) or to...
How To Get a Telecommuting Job
Many companies are beginning to see the value in hiring telecommuters. This is especially true of companies who are looking for sales persons. If you would like to telecommute (work from home), here are some of the things these companies are looking...
How To Start Your Own Teleseminar Business In Ten Steps
Up until the early nineties, there were only two ways by which you could learn. The first is through formal schooling by attending a certified college, university or institution offering a vocational course. The second is through self-study by...
InvestorIdeas.com, InvestingInWireless.com New Profiled Featured Wireless Telecom Company: TelePlus Enterprises, a Wireless Specialty Retailer
InvestorIdeas.com, InvestingInWireless.com New Profiled Featured Wireless Telecom Company: TelePlus Enterprises, a Wireless Specialty Retailer
POINT ROBERTS, Wash., February 03, 2005 – www.InvestorIdeas.com is pleased to announce that...
Want to Work from Home? Ever Given a Thought to Telecommuting?
There are many mistaken definitions of what telecommuting means. The very name gives the impression of someone answering work telephone calls from home or typing furiously away at their computers.
Traditionally, telecommuting meant that an...
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3G Mobile Telephones - The Hunt for the Killer Application Goes On
Read the press in the UK at the moment and you will probably know that the big 3G mobile telephone operators are touting video as the killer application to launch 3G phones (3G - third generation) onto the market. Spurred on by the successes of the English cricket team in this summer’s ashes series, and the trials and tribulations of following our national football (soccer) team, it seems that thousands of us were prepared to put up with the poor pictures and slow downloads of current GPRS video phones. Therefore, with the dramatically improved bandwidth of the 3G networks and the strides in mobile phone technology, it seems we are all going to dash out and buy 3G video phones for Christmas.
That may all very well be true. The service providers need to start seeing returns on the enormous payments made to obtain 3G licences. It is in their interests to talk up the merits of television over the telephone. Video may well be the killer application for the consumer market.
Things are different for businesses. You really can't see large corporates being too happy at large chunks of their mobile telephony budgets being squandered on the dubious pleasures of following the English football team.
As with anything else, large companies need to see the return on investment possibilities before committing to the large scale purchase of 3G telephones. And as much money as there is to be made in the consumer market, the big bucks come from selling to
businesses.
In the short term businesses may well find the case for 3G telephones rests with more prosaic applications. Simple things like being able to carry a permanently up to date appointments diary in your shirt pocket. A diary that remains up to date with all those appointments your colleagues or assistants make for you while you are out with clients. A diary that gives you the ability to see all your colleagues’ diaries and schedule appointments for you all at mutually convenient times. Now add in such simple things as being able to see all your contacts details wherever you are. And how about being able to access and work on all your Microsoft Office documents no matter where you are?
These are the elements of a killer application for businesses. And they're available today on a standard pocket PC smart phone. The technology is available now and operates through the GPRS network and supports WLAN, Bluetooth, infrared and quad band GSM. Oh, did I mention that you can also get video on it? And it's a camera, MP3 player...
Makes the Blackberry look a bit like a one trick pony doesn't it?
About the author:
Keith Longmire is director of Intelligent Diary. His basic philosophy is 'technolgy without business benefit is useless'. Find out more at the Intelligent Diary web site www.intelligentdiary.co.uk
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