|
|
Bite Your Tongue! 10 Ways To Be An Effective Listener
Have you ever spoken to someone and then felt the need to say, “Did you hear what I just said?” Why did you feel the need to ask? Probably because the listener didn’t provide you with the feedback you needed to know you were heard.
Listening is...
Cuda Apparel Offers Real-Life Business Training to High Schools Nationwide!!!
Cuda Apparel Offers Real-Life Business Training to High Schools Nationwide!!! For More Information Contact: Zane Troester General Manager (888) 792-4278 www.cudaapparel.com Spokane, WA, December 20, 2004 -- Cuda Apparel, Inc., specializing in...
Earning a College Degree Online
Traditionally, earning a college degree has required a student to physically attend a college or University at one of the campuses the institution runs. This might require a student to relocate, or the student might be limited in the classes he or...
Job Hunting Tips: Time Management
There is an old adage that "Looking for a job is harder than working." How true! The rigors of job search are magnified by the turmoil we experience: lack of self-confidence, humiliation, financial pressure, and the undercurrent of emotions that...
Teacher Classroom Management Survival Skills: Ideas To Manage Unmanagable Students
"Nothing seems to work with that child!"
Have you ever said those words? If you work with very out-of-control students, chances are you have said those words more than once. You were right. Nothing was working to rein in that youngster. In this...
|
|
|
|
|
|
|
|
Coaching Employees - The Chronic Excuser
Most of us find coaching employees to be an effective, even enjoyable, approach to leadership and management. Coaching provides a way to help team members grow and develop, while achieving business objectives. But occasionally, we encounter a team member who has an excuse for every situation. How can we help team members like this accept responsibility and focus on solutions, rather than dwell on the reasons why things aren’t accomplished? How can we ensure that we really gain commitment and consensus on plans, assignments, and projects? Coaching Employees and Advice
First, it’s important to remember that excuses come in two flavors. The first, called Type I excuses, usually surface when raising performance issues with a team member.
- “It’s not my fault. It’s those guys in Operations. They don’t deliver my product on time, and the customer gets upset with me.”
- “I wasn’t able to get that report in on time because my computer was down for two days. You should talk to I.S.—it’s their problem.”
As we try to help the team member accept personal responsibility, we should never let an excuse go unaddressed. However, with a “chronic excuser,” it can feel like an endless cycle.
Some excuses, called Type 2 excuses, are legitimate. These excuses are an important signal. Left unaddressed, Type 2 excuses can result in team members feeling insecure, unsupported, and frustrated. Team members may have real concerns about the plans
you’ve created, or their ability to follow through on them.
Openly addressing Type 2 excuses allows you to review the plans you’ve made, make sure they’re viable, and reinforce your confidence in the team member.
Exercising patience in listening will help you weed out the real obstacles from the smokescreens. You can demonstrate support by removing legitimate obstacles. You can also teach a powerful lesson in accountability by exposing the smokescreens.
Excuses also generally arise when establishing a plan. For team members with low confidence or little experience, it can be frightening to make commitments, and they may feel a need to “hedge their bets.” When a team member raises a concern indicating that circumstances beyond his/her control might prevent them from achieving their goal, this sends a message that they’re not sure they can carry out the plan.
As you make a pattern of confronting – in a supportive, cooperative way – the excuses made by reluctant team members, you’ll convey an important message about your commitment to accomplishing goals, helping your team members improve, and establishing a spirit of accountability in your work.
About the Author
If you would like more information about coaching employees, please contact a Regional Manger at CMOE at (801)569-3444. You can also visit CMOE's website for more information.
|
|
|
|
|
Time Management from Mind Tools - How to manage time and maximize ... |
Good personal time management skills are essential for a happy, successful career. This Mind Tools section shows you how to manage your time, ... |
www.mindtools.com |
  |
Time Management |
Techniques and strategies for time management and scheduling your work. |
www.studygs.net |
  |
My daily schedule:: time management |
Time management, Learner's Day Planner:. Tasks begun well, likely have good finishes Sophocles 496 - 406 BC. Study Guides index in English as home site ... |
www.studygs.net |
  |
Managing Your Time |
Many students discover the need to develop or hone their time management skills when they arrive at college. Unlike high school where teachers frequently ... |
www.dartmouth.edu |
  |
Time management - Wikipedia, the free encyclopedia |
Time management for personal use is a type of self-management. In a corporate setting, time management software can satisfy the need to control employees, ... |
en.wikipedia.org |
  |
Personal time management and goal setting guide |
The definitive guide to personal time management and goal setting skills and techniques. Includes articles, tips, software and other personal development ... |
www.time-management-guide.com |
  |
A List Apart: Articles: Time Management: The Pickle Jar Theory |
The pickle jar theory of time management can help you get more done with less stress. |
alistapart.com |
  |
Time Management Strategies for Improving Academic Performance |
Virginia Tech. TIME MANAGEMENT STRATEGIES. FOR IMPROVING. ACADEMIC PERFORMANCE. Next Page Next Page. |
www.ucc.vt.edu |
  |
Time Management for University Students Contents |
time management icon. 1. Introduction: The Time Management Cycle · 2. Goal Setting · 3. Time Awareness and Time Tracking ... |
www.yorku.ca |
  |
SCRS - Virtual Pamphlet Collection - Time Management |
Virtual Pamphlet Collection - Time Management. The ABC Method of Time Management - Texas A&M University; The A-B-C Value Rating - George Washington ... |
counseling.uchicago.edu |
  |
Time Management Problem Resolution Guide |
Time management addresses various tasks, habits, and time-wasting perceptions and feelings. The most common tasks, habits, and feelings to deal with are ... |
members.aol.com |
  |
Time Management--UIUC Counseling Center |
Before exploring specific time-management techniques, consider several common myths which contribute to poor time management, especially undermining your ... |
www.couns.uiuc.edu |
  |
Leadership & Time Management |
Leadership is about managing time and getting things done. |
www.nwlink.com |
  |
Mind Tools - Time Management Skills |
How to get the most out of your time. Time Management - how to achieve more with your time · How much is your time worth? ... |
www.psywww.com |
  |
Time Management Training Skills and Tips |
Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily ... |
www.tsuccess.dircon.co.uk |
  |
Time Management - University Learning Center |
Time management is the managing of your time so that time is used to your advantage and it gives you a chance to spend your most valuable resource in the ... |
www.ulrc.psu.edu |
  |
Time Management: Counseling Services, University at Buffalo |
There's no such thing as time management! So why should you read the rest of this handout? Because there is such a thing as self management and that's the ... |
ub-counseling.buffalo.edu |
  |
MIT Online Learning Modules: Time Management and Organization |
TIME MANAGEMENT AND ORGANIZATION. Students who are pressed for time are often ... There is also a misconception that time management means documenting your ... |
web.mit.edu |
  |
Time Management by Steve Pavlina |
Steve Pavlina: Personal development for smart people. |
www.stevepavlina.com |
  |
Time Management Advice: Small Business Advice - BusinessTown |
Time is one of the most valuable assets to anyone in business. Learn simple steps how to budget your time to maximize your productivity by organizing your ... |
www.businesstown.com |
  |
|