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Resumes and First impressions
Hunting for a position in a new career field? Trying to take
your new education or skills and transform them into a job with
a future?
I've spent the last few weeks working in a placement service
trying to help people find that first "career" job; trying to
help them make the transition from student to employee. I see
the same mistakes over and over again. Here are a couple of
things to be aware of as you search for that fresh start.
1. The Skim Rule - Understand that most recruiters will
only take less than 30 seconds to skim a resume for further
review. Are your skills and abilities described in such a way
that they leap off the page. Large companies now use recruiting
software to determine which resumes will be processed for
further review. If your resume is inconsistent, uses incorrect
terminology for the position you're applying for, or is
cluttered you might not make the cut.
2. Spell check, spell check, spell check - Then review
for proper grammar and usage. I can't tell you how many resumes
are ignored each day because the grammar, spelling or word usage
is improper. If you don't take the time to verify that the
resume you're sending is correct, how careful will you be with
your potential employer's information?
3. Acronyms and Jargon - Unless the jargon or acronym is
standard in the industry try to avoid it. If the recruiter does
not understand what you are referring too, then they are
unlikely to continue reviewing the resume. Take the time to
define and describe your acronyms, jargon or software functions.
4. Contact Phone Number - You've put your contact phone
number on your resume. Is it actually a number you can be
reached at? If you are using your cell phone will you be able to
keep the service current and turned on? Will other people be
answering the phone? Will they know how to take a message?
5. Voice Mail - Your cell phone and answering machine
messages provide the ability to include music, speech clips and
even real audio in your greeting. I know the temptation to play
your favorite song or audio clip for you callers is
great;
however I suggest you resist. You want to give a potential
employer a good first impression when they attempt to reach you
to set up the initial interview. Your voice mail message should
include your name, a brief message requesting information and an
assurance that you will return the call.
For example: "You have reached Carole Jones, I'm unable to
answer the phone at this time, but if you will leave your name
and number I will return your call as soon as possible. Thank
you."
6. The Application - Your resume can say anything you
want to about yourself. A Resume is merely an ad to sell you to
a potential employer. When you are asked to fill out an
application you are creating a legal document. The application
needs to be complete and honest. If the company uses any type of
background check you can be disqualified from consideration
because of inaccuracies on the application. It is never
appropriate to refer to your resume on an application (i.e. SEE
RESUME). Take the time to provide complete and accurate
information.
7. References - Do the people you have listed for your
reference know they are being used as a reference? Have you
requested permission to use them as references in the past? Do
you keep in touch with you references? Nothing leaves a bad
impression like the potential employer trying to check
references only to have the contact person confused or worse
yet, unprepared to speak on your behalf. Always let your
reference know if you have had a great interview and you think
the potential employer will be checking references. While you're
at it, make sure that the contact information you are providing
is accurate and current. Nothing will disqualify you faster than
the future employer's inability to verify your references or
work history.
About the author:
Carole Sue Jones is a contributing writer for Interactive
Quality Solutions. She is a training and instructional design
professional with a strong focus on management development. If
you are interested in reading more of Carole's articles please
visit http://www.callcentercafe.com and
http://www.righttolead.com.
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