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10 Important Tips to finding the best laptop
Taking the time to review laptops is time well spent especially when wanting to have the best working laptop for all your specific needs.
When reviewing consider these things;
1. Screen-What are you looking for in the Screen., is it resolution,...
Job Interviews - 10 Top Tips
"Dressing up for the Success Interview"
Prepare and practice for an interview. After the date and venue
has been set, allow time for enough preparation for the big day.
Remember that first impressions do last, so the way an applicant
look...
The Top Five 2003 Marketing Tips That Can't Be Ignored
When marketing your practice, as well as designing your brochure, web site, business card, flier, advertisement, or other marketing effort, we recommend investing the time and effort needed to effectively address all these tips. Not one of them can...
Top 10 Super Job Interview Tips
Use these interview tips for job hunting success!
It’s a tough job market out there today. And getting the job you want requires more than just a killer resume. In other words, you can’t just sell yourself on paper. You’ve also got to be...
Top 7 Small Business Tax Tips
Here are seven ways for owners of small businesses to save money on their taxes.
1. Incorporate Yourself: If you`re still a proprietor or partner of a business, it`s time to incorporate yourself. Not only will you limit your liability, but you may...
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Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule?
You may not get everything perfectly right, but getting
most right will be much, much better than the majority of your
competition. These Top Ten Tips for Customer Service will
get you well on the way.
1) Be Your Customer
Live the life of your customer and experience what they do.
Stand in line, call your call-centre, soak up feedback.
2) Give Memorable Service
Make the life's mission of everyone (yes, everyone!) to be
customer focused - even those seemingly out of direct line of
fire.
3) Have Product Available
Generally, you can't sell it if you haven't got it. Work your
systems hard and focused to get product there on time.
4) Listen Hard to Complaints
Complaints are a wonderful gift - it is feedback of the highest
order. Enjoy them and learn fast.
5) Enable Your People
Enable and encourage your people to give an immediate and
generous customer response.
6) React
Fast
Make sure that you and your people work with pace and immediacy
with customer issues.
7) Be Systems Focused
Ask, 'What would my customer think of this - would it give
brilliant service?' If not, reshape the system fast.
8) Be Curious
Encourage everyone in your team to overhear, be nosy, ask
questions and feed back information from your customers.
9) Research the Marketplace
Do more in your own business from what you experience as a
customer elsewhere. Encourage your people to do this too.
10) Have Fun
Have fun with your customers. It builds relationships.
Relationships are business.
Ten Tips to success, in an easy to use framework. Will
you take up the challenge?
About the author:
(C) 2005 Martin Haworth is a Business and Management
Coach. He has hundreds of hints, tips and ideas at his website,
www.coaching-businesses-to-success.com.
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| PCs, like furniture, collect dust and grime--but unlike a chair or desk, your computer can malfunction if not cleaned periodically. Here's how. |
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