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A Guide For Customer Service Training Tools
Let's face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don't have great customer service skills, it doesn't matter. Customer service should be a number one priority to any...
Do You Know Who Your Customers Really Are?
Successful marketing of a product or service rests on the effective market research. Marketing research is an answer to various questions that crop up in your mind regarding the product. Some of the questions are: - Will the product sell? -...
No-Holds-Barred Conversations with Dan Lok - Part 2
Question: How to deal with ultra skeptical offline or be it Internet surfers in order to reassure them and get them to happily open up their wallets? I like that “happily open up their wallets”! Your customer should be happy to open his/her...
Top Ten Online Choices to Get Clients to Choose you Again and Again - Part 1
Did you know that 95% of coaching businesses fail because their owners don't pay enough attention to sales copy? Whether you are a professional speaker, coach, or entrepreneur, every business wants more clients. Even more, they want to entice...
Who Am I? Who Is My Customer
You'll find that the extremely important skill of tactical communicating will be that much easier if you if know who it is you're talking to. Luckily, there's a simple, yet powerful formula that Myers & Briggs developed, to pinpoint different...
 
Retain Customers Year after Year

To most people Christmas is a time for worship, for family, for celebration and for giving and receiving. However, to the shrewd business owner it is also the perfect time at which to cement the corporate relationship between them and their clients. It is the strength of this relationship that will ultimately determine how well your company does in the New Year. Sending a Christmas gift to your customers is a tried and tested method of ensuring client retention, however, it is of the utmost importance that you get it right. If you send something cheap and unprofessional it will give a poor impression of your company. Ironically, such a mistake could be worse than sending nothing at all. Moreover, if you send something that is too expensive then you will be unlikely to make the money back, even if you do succeed in retaining the customer. This article will give you advice on how to leave the best impression on your customers and therefore strengthen their loyalty to your brand, while ensuring that your gift makes economic sense.

You may be saying to yourself; 'My competitors don't send Christmas gifts to their clients, so why should I?' You could be correct, your competitors may not send Christmas gifts to their customers. This, if anything, is a reason for you to start sending such gifts. It will give you the edge. Furthermore, if you are wrong and your competitors are sending gifts or they start doing so this year, it will reflect very badly on your


business. Remember: your customers are people. They talk. If they receive a Christmas gift from you, it is very likely that they will tell their family and their friends how great your customer service is. Voila! By sending that gift you have not only ensured the retention of one customer, you have also earned yourself new ones. Even in this ultra modern age of televisual and web media, word of mouth is still one of the most effective forms of advertising.

Okay, so you are convinced of the benefits of sending a Christmas gift to your clients but a question remains. What do you send? Isn't a simple card enough? No. A card alone will be treated the same as all the other seasonal promotional material. It will be thrown in the trash. A Christmas gift basket such as those featured at www.Pro-Gift-Baskets.com is the perfect choice. It works well for both men and women of all interests. Such baskets are of extremely high quality and are entirely affordable for any business, big or small, leaving a very positive impression.

Christmas is indeed a time for giving and receiving. Give your customers a simple, professional, affordable Christmas gift basket and you will receive their custom in the years to come.

About the author:
www.Pro-Gift-Baskets.comCorporate Gift Baskets



 

Customer Service Group: Resources for improved customer service ...
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Customer Service Training Customer Service Skills Training Service
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ICS: Institute of Customer Service
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Looking for customer service jobs? Start your job search at CareerBuilder, the leader in job search sites, and access hundreds of thousands of jobs today.
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The New York Times Home Delivery - Subscribe
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Customer service - Wikipedia, the free encyclopedia
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azcentral.com faq - Welcome to the azcentral.com help center where you can find answers to azcentral.com and Arizona Republic customer service questions.
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CafePress.com : Help Desk : Customer Service
Email Us Send us an email and we will respond to you within 24 hours. Call Us Toll Free 1-877-809-1659 Customer Service Hours ...
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Customer Service Week - The Celebration Source
Provides how-to information, gifts and decorations for successful Customer Service Week celebrations.
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Nashville - Tennessean.com - Middle Tennessee Customer Services
Customer service, advertising or news-related questions or problems (615) 259-8000. ... (615) 242-7253. Email Customer Service customer @tennessean.com. ...
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Customer Service Institute of Australia - dedicated to Australian ...
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The Globe and Mail: Home Delivery Customer Care: Home
The most authoritiative news in Canada featuring articles from The Globe and Mail, breaking news coverage, national news, international news, sports, ...
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